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Email management is a daily activity that combines tradition and innovation. For millions of Italians, Alice Mail, now integrated into TIM Mail, represents a piece of digital history, a service that has evolved over time. One of the most convenient features, yet sometimes a source of doubt, is that of suggested contacts. When we compose a new email, the system automatically proposes a list of recipients based on our past interactions. This function, designed to speed up operations, relies on a self-learning mechanism that deserves to be understood in order to be managed best, finding the right balance between practicality and control of one’s privacy.
Understanding how this tool works is the first step to customizing your user experience. It is not just about convenience, but also about keeping your inbox tidy and functional, preventing obsolete or incorrect suggestions from slowing down your workflow. In this in-depth guide, we will explore the origin of these suggestions, how to differentiate them from the official address book, and, above all, how to take control of them to have an always efficient webmail aligned with your needs, fully respecting the digital culture that puts the user at the center of technology.
The suggested contacts in Alice Mail (now TIM Mail) are nothing more than the result of an intelligent auto-complete function. Every time we send an email, the system stores the recipient’s address in a sort of internal “historical memory.” This history is separate from the official address book that we create and modify manually. The goal is simple: the next time we start typing the same name or the first letters of that address in the “To”, “Cc”, or “Bcc” field, the system will propose it for quick insertion. This mechanism is present in most modern email services and responds to a need for efficiency typical of fast digital communication.
This feature, while extremely useful, can lead to the creation of a long list of “temporary” contacts. It includes addresses used only once, addresses typed with typos, or contacts that are no longer relevant. It is important to emphasize that this historical memory operates in the background, based exclusively on sending actions. Its management, therefore, requires specific intervention by the user, different from simply editing the Alice Mail address book. Understanding this distinction is fundamental to maintaining control over your mailbox.
It is essential to clearly distinguish between the Address Book and the list of Suggested Contacts. The Address Book is the official archive of our contacts, a tool that we actively manage. Here we can add new addresses, modify existing information such as phone numbers and notes, create contact groups for multiple sends, and associate specific details with each person. The Address Book is our personal database, curated and organized according to our precise needs. Every contact inserted is the result of a voluntary choice and remains saved until we decide to delete it.
Conversely, automatic suggestions are a volatile and passive history. The system generates them without our direct intervention, based solely on the frequency and recency of our communications. an email address we wrote to once months ago might appear in the suggestions, just as an incorrect address we used by mistake. This list does not have the structure and richness of information of the official address book. Mastering this difference allows you to use both tools synergistically: the address book for stable and important contacts, suggestions for speed, with the awareness of being able to “clean” the history when necessary.
Removing a single suggested contact from the Alice Mail history is a simple and targeted operation, which allows you to tidy up without intervening in the main address book. When you start typing an address in the recipient field and the suggestion you want to delete appears, the procedure is intuitive. Generally, next to the suggested address, an icon appears, often an “X” or a similar symbol. By clicking on this icon, the contact is immediately removed from the auto-complete list. This action does not delete the contact from the official address book, if present, but only prevents it from being proposed again in the future.
This operation is particularly useful for correcting unintentionally saved typos or deleting contacts that are no longer relevant. For example, if we sent an email to “name.surname@gamil.com” instead of “@gmail.com”, the incorrect suggestion will continue to appear. By deleting it with a click, you prevent the possibility of repeating the error. Selective cleaning of suggestions is a good habit to maintain webmail efficiency, ensuring that system proposals are always relevant and accurate, thus improving our daily productivity and reducing the risk of sending to the wrong recipients.
Although most webmail interfaces, including TIM Mail, make it easy to delete individual suggestions, a complete cleanup of the auto-complete history is not always a function directly accessible from standard settings. Unlike some email clients that offer an option to empty the entire cache of recent recipients, on TIM Mail this operation may not be so immediate. The platform focuses on managing contacts saved in the address book and blocking unwanted senders, rather than offering a “reset” button for suggestions.
The lack of a mass cleanup function requires a more manual approach, deleting contacts one by one as they appear. While it may seem like a laborious process, it represents a design choice that prioritizes history preservation for user convenience. This philosophy aligns with a culture that values continuity but can clash with the need for more radical control over privacy and order. For those who want more granular control, using an external email client (such as Outlook or Thunderbird) to manage the Alice account can offer more advanced contact cache management tools.
Managing suggested contacts inevitably touches on themes related to privacy and security. Although the function is local to your account, the presence of obsolete or unknown addresses among suggestions can generate concern. It is important to remember that these suggestions derive solely from emails sent from your account. Therefore, their presence does not indicate a security breach. However, proper digital hygiene is fundamental. Regularly deleting irrelevant suggestions reduces the risk of sending sensitive information to the wrong recipient due to a simple auto-complete error.
In a broader context, TIM, as a service provider, operates in compliance with data protection regulations (GDPR). Data relating to contacts and communications are treated according to precise privacy policies. For greater security, it is always advisable to adopt prudent practices, such as using complex passwords and activating mechanisms like two-step verification, if available. Maintaining control over suggested contacts is a small but significant step for safer and more conscious management of your email account, a crucial aspect in the digital age.
Log in to your Alice Mail or TIM Mail inbox by entering your credentials (username and password) on the provider’s official login page.
Click on the 'Write' or 'New message' button to open the text editor. The auto-complete function activates only when you start typing a recipient.
Position yourself in the 'To', 'Cc', or 'Bcc' field and start typing the first letters of the name or email address you want to manage. The system will show the list of suggestions.
Looking at the drop-down list that appears automatically, identify the obsolete email address, the one with typos, or the one you want to delete from the historical memory.
Hover your mouse over the unwanted suggested contact. Click on the 'X' or the removal icon placed next to the address to delete it from the auto-complete cache.
Try typing the same letters again in the recipient field to confirm the operation. The address just removed should no longer appear among the proposals.
Remember that quick deletion only acts on the suggestions history. If the contact is permanently saved, you will need to access the 'Address Book' section to delete it permanently.
Managing suggested contacts in Alice Mail is a clear example of how a small feature can have a significant impact on user experience, intertwining convenience, efficiency, and privacy. Understanding that these automatic suggestions are a history distinct from the official address book is the first step to mastering the tool. The ability to selectively delete unwanted contacts offers direct and immediate control, allowing every user to customize their mailbox and keep it tidy and functional.
In a market like the Italian one, where familiarity with a historic service like Alice Mail is combined with the growing demand for innovation and control, knowing how to manage these details makes the difference. It is not just about digital cleaning, but a proactive approach to one’s online communication. Adopting good practices, such as periodic review of suggestions and proper security management, transforms webmail from a simple tool into an efficient and secure digital work environment, perfectly aligned with the needs of the modern user.
To remove a specific address, start typing the name in the recipient field until the suggestion appears. Hover your mouse over the unwanted contact and click the cross icon or removal symbol next to it. This action removes the address from the auto-complete memory without affecting your official address book.
The system utilizes an intelligent auto-complete function that creates a historical memory of every recipient you have emailed. This list is generated automatically based on your sending history to speed up future communications. It functions independently from your official address book, meaning it includes any address you have used, even if only once or by mistake.
No, deleting an entry from the suggested contacts list does not affect your permanent address book. The suggestion feature is merely a cache of recent interactions. Your official contacts remain safely stored in your database until you choose to modify or delete them directly from the Address Book section of the webmail.
The standard Alice and TIM Mail interfaces typically do not provide a specific function to mass delete the entire auto-complete history. The system is designed to preserve these connections for convenience. To clean up the list, you generally need to delete unwanted contacts one by one as they appear, or use an external email client for more advanced cache management.
If the system repeatedly suggests an address with a typo, such as a misspelled domain, you must intervene manually. Begin typing the incorrect address in the recipient field, and when the system proposes it, click the removal icon next to that specific entry. This ensures the error is purged from the memory and will not be suggested again.