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Credit Score and Mortgages: The Guide to Getting Approved

Autore: Francesco Zinghinì | Data: 6 Dicembre 2025

Applying for a home mortgage is one of the most important decisions in a person’s life. However, the path to securing the desired financing can be complex. Before granting such a large sum of money, the bank conducts a thorough evaluation of the applicant to ensure their ability to repay the debt over time. In this process, one element is crucially important: the credit score. Understanding what it is and how it works can make the difference between an approved application and a rejection, directly influencing the loan’s terms.

In Italy, unlike in other countries such as the United States, the concept of a “credit score” has not always been at the center of public debate, but its relevance has grown exponentially. Banks and financial institutions increasingly rely on automated, often AI-based, evaluation systems to analyze the creditworthiness of a potential borrower. This guide explores the importance of the credit score in the Italian context, blending the tradition of a trust-based relationship with the innovation of modern data analysis systems.

What a Credit Score Is and How It Works in Italy

A credit score is a numerical rating that expresses a person’s creditworthiness. In simple terms, it’s an assessment of the likelihood that an individual will honor their financial commitments, repaying a loan or mortgage on time. A high score indicates a low risk for the bank, increasing the chances of obtaining financing on favorable terms. Conversely, a low score suggests a higher risk of default, making it more difficult to access credit. This evaluation system not only protects the bank but also helps prevent over-indebtedness for the consumer, as mandated by European regulations.

In Italy, creditworthiness assessment is primarily managed by public and private databases. The most well-known is the Bank of Italy’s Centrale dei Rischi (CR), a public archive that collects information on the debts of households and businesses to the banking system. Alongside this are the Credit Information Systems (Sistemi di Informazioni Creditizie – SIC), managed by private companies like CRIF (Centrale Rischi Finanziari), Experian, and CTC. These archives collect data on loans, mortgages, and other forms of credit, recording both positive behaviors, like regular payments, and negative ones, like delays or defaults.

The Factors That Determine Your Score

Calculating a credit score is a complex process based on statistical models and algorithms that analyze various variables. Although each lending institution may use slightly different criteria, the main factors considered are universal. Credit history is the most important element: timely payments and responsible management of past debts significantly increase the score. Conversely, delays, missed payments, or being reported as a “bad debtor” have a strong negative impact. Another key factor is the current level of indebtedness. Having too many active loans at the same time can be seen as a red flag.

Job and income stability are also evaluated, with a preference for permanent employment contracts or established self-employment. The length of credit history also carries weight: responsibly managing credit products over a long period is a positive signal. Finally, banks consider the number of new credit inquiries: applying for too many in a short period can be interpreted as a sign of financial distress and temporarily lower the score. It’s useful to know that even a simple request for a loan quote is recorded in the SICs.

The Impact of a Credit Score on a Mortgage Application

The credit score not only determines whether your mortgage application will be approved or denied but also influences the financial terms of the loan. An applicant with high creditworthiness is considered reliable, and as a result, the bank will be more inclined to offer lower interest rates (nominal rate and APR), reduced processing fees, and, in general, more advantageous terms. This translates into a lower monthly payment and a lower total cost of the mortgage over the years. A good score can facilitate access to larger loan amounts or a more favorable Loan-to-Value (LTV) ratio, which is the ratio of the mortgage amount to the property’s value.

Conversely, a low or negative credit score is a significant obstacle. Banks may reject the financing application, perceiving the risk of default as too high. In some cases, they might grant the mortgage but on much more burdensome terms, with higher interest rates to compensate for the increased risk. Being reported as a “bad debtor” in the SICs, for example, for delays of more than two payments, can lead to almost total exclusion from the credit market, making it impossible to obtain not only a mortgage but also personal loans or credit cards. Proper management of one’s finances is therefore essential to calmly navigate the key steps to buying a home.

The Role of Tradition and Innovation in Evaluation

In the Mediterranean and Italian cultural context, the personal relationship with one’s bank has always carried significant weight. A branch manager’s direct knowledge of the customer, their family history, and their reputation in the community were elements that could be considered. Although this traditional approach has not disappeared, it is now complemented and integrated by increasingly automated, data-driven evaluation processes. Technological innovation, with the use of artificial intelligence and machine learning, allows banks to analyze a huge amount of information quickly, creating extremely detailed risk profiles.

This evolution is also driven by European regulations, which push for a more objective and transparent credit assessment, while also raising important questions about privacy and non-discrimination. The challenge for the banking system is to balance the efficiency of algorithmic analysis with an understanding of individual personal situations. For the customer, this means that in addition to maintaining a good relationship with their institution, it is essential to manage their financial “digital reputation,” as the data in the SICs have become their primary calling card. Preparing the documents needed for a mortgage application is just the final step in a journey of building creditworthiness over time.

How to Check and Improve Your Credit Score

Being aware of your credit situation is the first step to improving it. In Italy, every citizen has the right to access the data recorded in their name in databases like the Bank of Italy’s Centrale Rischi and private SICs like CRIF. You can request a report to check your history, look for any negative entries, and ensure there are no errors. Many of these services are accessible online and provide a clear picture of your standing before you start a mortgage application.

If your score isn’t optimal, there are several strategies to improve it over time. The golden rule is on-time payments: always paying installments for loans, financing, and even utility bills by the due date is the most important factor. It is also advisable to reduce overall debt, perhaps by paying off small loans before applying for a larger one. Avoid making too many credit applications in a short period and try to maintain financial and job stability. Having a diversified credit history (e.g., a credit card and a small loan managed correctly) can also contribute positively. A path to improvement takes time and consistency, but it is a crucial investment to be able to calculate a sustainable mortgage payment and achieve the dream of homeownership.

Conclusion

In the digital age, the credit score has become a fundamental pillar in the mortgage application process in Italy and across Europe. It’s no longer just a matter of income or collateral, but of reliability and credit history. This score, a summary of our financial responsibility, determines not only the outcome of the application but also the financial terms that will accompany us for many years. Combining the traditional care of the relationship with one’s bank with modern and conscious financial management is the key to presenting oneself as an ideal candidate.

Understanding the mechanisms that govern creditworthiness, actively monitoring your own standing, and adopting virtuous behaviors are concrete actions that every aspiring borrower can take. In a market that increasingly integrates innovation and data analysis, being a “good payer” is not just a duty but a real strategic advantage. Preparing properly by taking care of your credit score means paving the way to obtaining a mortgage and achieving one of life’s most important goals.

Frequently Asked Questions

What happens if my credit score is low?

A low credit score can make it harder to get a mortgage, but it’s not necessarily an insurmountable obstacle. The bank might see you as a higher-risk customer and, consequently, may offer you less favorable terms, such as a higher interest rate. In other cases, it might require additional guarantees, like a co-signer who agrees to make payments if you run into difficulty, or it might ask for a larger down payment, thus reducing the loan amount (Loan-to-Value).

How can I improve my credit score to get a mortgage?

Improving your credit score takes time and responsible financial management. The most effective actions include: always paying loan installments and bills on time, reducing your overall debt to keep it below 30% of your income, avoiding too many credit applications in a short period, and periodically checking the accuracy of the data in the Credit Information Systems (SICs) to correct any errors. Demonstrating stable and diversified credit management over time is viewed positively by institutions.

Does a negative report in CRIF last forever?

No, negative reports in Credit Information Systems like CRIF do not last forever. Data retention periods are set by law and vary based on the severity of the default. For example, late payments on one or two installments, once settled, remain visible for 12 months. For more serious defaults or unpaid loans, the report can last for 36 months or more. Once the specified period has passed, the data is automatically deleted.

If I’ve never taken out a loan, is my credit score high?

Not necessarily. If you’ve never had loans, credit cards, or other forms of financing, you effectively have no credit history. For banks, this means you have an “unscorable” or neutral profile. While this isn’t as negative as having a history of irregular payments, it doesn’t allow the lending institution to assess your reliability as a payer. Having a credit history, even a short one, characterized by on-time payments is generally more advantageous than having none at all.

What are the main factors that influence my credit score?

Several elements contribute to your credit score. The most important are: your history of on-time payments for installments and bills, your total debt level relative to your income, the length of your credit history (older, well-managed accounts have a positive impact), the types of credit you have used (a healthy mix is preferable), and the number of recent new credit applications. Banks analyze these factors to predict your ability to repay a new debt.