Have you just received your new Postepay card and can’t wait to use it for online shopping? Before you can shop securely, you need to enable your Postepay card in the app. Don’t worry, it’s a quick and easy process that will allow you to unlock your card’s full potential.

In this complete guide, I’ll walk you step-by-step through the entire enabling process, whether you’re using the BancoPosta app or the Postepay app. I’ll show you how to link your cell phone number to the card, enable the card in the app, and start shopping online safely and conveniently.

Ready to get started? Keep reading and find out how to enable your Postepay card in just a few minutes!

How to Activate Postepay in the App: Two Options Available to You

Activation via the BancoPosta App

The first step to enabling your Postepay card in the app is to link it to your cell phone number. This step is crucial for receiving the OTP (One Time Password) security codes needed to authorize online transactions. You have two options to do this:

1. Go to a post office: Bring your Postepay card, PIN, and a valid ID with you. An employee will assist you in linking your cell phone number to the card.
2. Use a Postamat ATM: Insert your card into the ATM, select “Servizi e opzioni” (Services and Options) and then “Sicurezza Internet” (Internet Security). Follow the on-screen instructions to enter your PIN and cell phone number. You will receive a confirmation SMS from Poste Italiane.

Once your cell phone number is linked to the card, you can proceed with enabling the Postepay card via the BancoPosta app.

1. Download the BancoPosta app: Search for “BancoPosta” in the Play Store (Android) or the App Store (iOS/iPadOS) and install the official app.
2. Log in to the app: Enter your MyPoste credentials.
3. Enable the BancoPosta Checking Account: Select your account, enter the Codice Dispositivo Conto (Account Device Code) and the code received via SMS. If you don’t have a PosteID, create a new one.
4. Enable the Postepay card: Go to the “Conti e carte” (Accounts and Cards) section, select your Postepay card, and tap “Abilita la carta in app” (Enable card in app). Enter the card’s expiration date and CVV2/CVC2, then enter the security code received via SMS.

Congratulations! You have successfully enabled your Postepay card in the BancoPosta app and are ready to shop online.

Activation via the Postepay App

If you don’t have a BancoPosta checking account, you can enable your Postepay card directly through the Postepay app.

1. Download the Postepay app: Search for “Postepay” in the Play Store (Android) or the App Store (iOS/iPadOS) and install the official app.
2. Link your cell phone number to the card: You can do this at a post office or a Postamat ATM, as explained earlier.
3. Log in to the app: Enter your MyPoste credentials.
4. Enable the Postepay card: Enter your card details (number, expiration date, CVV2/CVC2) and the security code received via SMS. If you don’t have a PosteID, create a new one.

Your Postepay card is now enabled in the Postepay app! You will receive a notification every time you make an online purchase, ensuring greater security.

How to Enable the Postepay Evolution Card in the App

The Postepay Evolution offers additional features compared to the Standard Postepay, such as an IBAN code for receiving and making bank transfers. However, the in-app enabling process is the same.

Follow the instructions provided earlier to enable your Postepay Evolution in the BancoPosta app or the Postepay app.

Enable Postepay in App: Service Unavailable?

Error Message: Contact Customer Service

If you receive an error message during the enabling process, there might be a temporary issue with the app or an error in entering your data.

Try these solutions:

1. Reinstall the app: Uninstall and reinstall the BancoPosta or Postepay app.
2. Contact Customer Service: If the problem persists, call the toll-free number 800.003.322 (Mon-Sat 8:00 AM-8:00 PM) or use other available contact channels.
3. Go to a post office: An employee can enable your card in the app. Bring your card, PIN, and a valid ID with you.

Don’t let a small hiccup stop you from using your Postepay card! Follow these tips, and you’ll be ready to shop online in no time.

Conclusions

In this article, we’ve explored in detail how to enable your Postepay card in the app, whether you use the BancoPosta app or the Postepay app. We’ve seen how to link your cell phone number to the card, enable the card in the app, and start shopping online safely and conveniently.

We have also addressed some frequently asked questions and provided solutions for any issues you might encounter during the enabling process. Now that you have all the necessary information, all that’s left is to put what you’ve learned into practice and start using your Postepay card to its fullest potential.

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Frequently Asked Questions