Are you tired of receiving unwanted calls from call centers and telemarketers? Would you like to enjoy your free time without being interrupted by commercial offers that do not interest you? Let’s find out how to register for the Public Registry of Oppositions (RPO)! In this complete and comprehensive guide, I will explain what the RPO is, how it works, and how to register quickly and easily to finally block unwanted sales calls.
What is the Public Registry of Oppositions?
The Public Registry of Oppositions (RPO) is a free service established by the Ministry of Economic Development that allows you to say “enough!” to unwanted telemarketing calls. By registering your landline or mobile phone number with the RPO, you prevent companies from contacting you for commercial purposes without your explicit consent.
How does the RPO work?
The mechanism is simple: when a company wants to start a telemarketing campaign, it is obliged to consult the RPO and remove registered phone numbers from its list. In this way, promotional calls from call centers and telemarketers will be blocked at the source.
Benefits of registering with the RPO:
- Protection from aggressive advertising: registration protects you from unwanted calls and allows you to preserve your privacy.
- Time saving: you will no longer have to waste time listening to commercial offers that do not interest you.
- Greater peace of mind: you can finally enjoy your free time without advertising interruptions.
Limits of the Registry of Oppositions:
It is important to emphasize that registering with the RPO does not block all commercial calls. There are some exceptions, such as:
- Calls from companies with whom you have an ongoing contract: if you are a customer of a company, they can contact you even if you are registered with the RPO, but only for purposes strictly related to the existing contract (for example, for service communications or information regarding your subscription).
- Calls from companies to whom you have given consent after registration: if, after registering with the RPO, you provide your phone number to a company and agree to be contacted for marketing purposes, you will still receive their calls.
- Calls from foreign call centers: the RPO only protects against calls originating from Italy, so you may still receive calls from call centers located abroad.
Specific cases:
- If you are already subscribed to marketing services: in this case, it is advisable to contact the companies directly and revoke your consent to the processing of personal data for commercial purposes.
- If you receive calls from abroad: you can try manually blocking unwanted numbers on your smartphone or use apps dedicated to call blocking.
Here is the updated section with the requested information:
How to register for the Registry of Oppositions: step-by-step guide
Registering for the Registry of Oppositions is simple and fast. You can choose between three different methods: web, phone or email.
Web
- Access the “Iscriviti” (Register) function on the Public Registry of Oppositions website: https://registrodelleopposizioni.it/
- Select the identification method you prefer (SPID, CIE, or CNS).
- Enter up to five phone numbers you wish to register.
- Prove the availability of the indicated lines by calling, from each of the numbers you want to register, the specific RPO number that will be shown in the electronic form.
- Express your right of opposition by following the instructions provided.
Phone
- Call from the number you intend to register: the toll-free number 800 957 766 for landlines or the number 06 42986411 for mobile phones.
- Follow the instructions of the automated responder to express your right of opposition. In case of difficulty, the call will be forwarded to a human operator.
Email
- Download the “Iscrizione” (Registration) form from the Public Registry of Oppositions website.
- Fill out the form in all its parts, entering up to a maximum of five phone numbers.
- Save the form in PDF format without modifying it.
- Send the completed form to the email address iscrizione@registrodelleopposizioni.it.
- You will receive a confirmation email with a phone number to call to prove ownership of the numbers you wish to register for the service.
After registering with the Registry of Oppositions
Waiting times for registration
Registration with the RPO is not immediate. It may take up to 15 days for your request to be processed and for your phone number to be entered into the registry.
Handling subsequent calls
If you continue to receive unwanted calls after registration, you can report the incident to the Data Protection Authority (Garante della Privacy).
Useful tips
- Manually block unwanted numbers: if you receive calls from specific numbers that have not been blocked by the RPO, you can block them directly on your smartphone.
- Use call blocking apps: there are several apps that allow you to block unwanted calls automatically.
- Activate call filtering service: some telephone operators offer call filtering services that help you block phone spam.
Practical tips for managing unwanted calls
In addition to registering with the RPO, there are other strategies you can adopt to better manage unwanted calls:
- How to recognize telemarketing calls: telemarketing calls often come from unknown numbers or numbers with international prefixes. Furthermore, telemarketers tend to be very persistent and propose “unmissable” offers with imminent deadlines.
- How to behave during an unwanted call: if you receive a telemarketing call, maintain a polite but firm tone. Ask the operator to remove your number from their list and not to call you again. Do not provide personal or banking information.
- How to manually block unwanted numbers: most smartphones allow you to block unwanted numbers. Consult your phone’s manual to find out how to activate this function.
- Call blocking apps: there are several apps, such as TrueCaller or Should I Answer, that help you identify and block unwanted calls.
Sanctions for companies that violate the RPO
Companies that do not comply with the regulations on the Registry of Oppositions and continue to contact numbers registered in the Registry may incur administrative financial penalties. Sanctions can vary depending on the severity of the violation and can reach up to 20 million euros or 4% of the company’s annual worldwide turnover.
Alternatives to registering with the Registry of Oppositions
If registering with the RPO does not completely solve the problem of unwanted calls, you can consider alternatives:
- Manual blocking of unwanted numbers on smartphone: most modern smartphones offer the ability to block unwanted numbers. This solution is useful if you receive repeated calls from specific numbers.
- Call blocking apps: there are several apps, both free and paid, that allow you to block unwanted calls automatically. These apps use spam number databases and alert you if a call comes from a suspicious number.
- Call filtering services offered by telephone operators: some telephone operators offer call filtering services that help you block phone spam. These services may be paid or included in some tariff offers.
Conclusions
Registering for the Public Registry of Oppositions is a fundamental step to protect your privacy and your peace of mind. If you are tired of receiving unwanted calls that interrupt your work, your rest, or your moments of relaxation, do not wait any longer: register with the RPO now!
Remember that registration is free, simple, and fast. You can choose between different registration methods – online, by phone, or via email – depending on your preferences and availability.
Although the RPO cannot block every single commercial call, such as those from companies with whom you have an active contract or those for which you have provided explicit consent, it still represents an effective weapon against aggressive and unwanted telemarketing.
Furthermore, by registering with the RPO, you contribute to creating a culture of respect for privacy. The more people register with the Registry, the greater the awareness of companies regarding the importance of contacting only those who wish to be contacted.
Finally, do not forget that the RPO is just one of the tools at your disposal to protect your privacy. You can adopt other strategies, such as manually blocking unwanted numbers, using call filtering apps, and revoking consent to the processing of personal data for marketing purposes.
Frequently Asked Questions
What happens if I continue to receive unwanted calls after registration? If you continue to receive unwanted calls after registering with the RPO, you can report the incident to the Data Protection Authority.
Is registration with the RPO paid? No, registration with the RPO is completely free.
Can I register multiple phone numbers with the RPO? Yes, you can register up to 5 phone numbers.
How do I know if a company has my consent to contact me? Check the general terms and conditions of the services you are subscribed to or contact the company’s customer service.
What can I do if I receive unwanted calls from foreign call centers? You can try manually blocking unwanted numbers on your smartphone or use apps dedicated to call blocking.
What to do if I change my phone number after registering with the RPO? It is necessary to register the new phone number with the Registry of Oppositions.
How to revoke registration with the Registry of Oppositions? It is possible to revoke registration with the RPO at any time, via the Registry’s website.
Is it possible to register a business number with the RPO? Yes, it is possible to register business phone numbers with the RPO as well.
How to report a company that does not respect the RPO? It is possible to report a company that does not respect the RPO to the Data Protection Authority.