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How to Reload Postepay: The Complete Guide

Autore: Francesco Zinghinì | Data: 15 Novembre 2025

In this article, we’ll dive deep into the world of Postepay reloads, analyzing all the available methods, the reload limits, any fees, and the different types of Postepay cards. If you’re wondering how to reload your Postepay, whether you’re a new user or an experienced Postepay holder, you’ll find useful and up-to-date information to best manage your card.

What is a Postepay and how does it work?

Before diving into the details of reloading, it’s helpful to do a quick review of what a Postepay is and how it works. The Postepay is a prepaid card issued by Poste Italiane that allows you to make payments online and in physical stores, withdraw cash from ATMs, and manage your finances simply and securely.

Types of Postepay

Poste Italiane offers several types of Postepay cards, each with specific features and functionalities:

  • Postepay Standard: the basic card, ideal for those looking for a simple and affordable solution for everyday payments.
  • Postepay Evolution: an advanced version of the Postepay Standard, with an IBAN and additional features like receiving salary payments and setting up direct debits for utilities.
  • Postepay Digital: the fully digital card, manageable via an app and usable for online and contactless payments via smartphone.

Advantages and Disadvantages of Using a Postepay

Advantages:

  • Easy to use and manage
  • Low costs
  • Secure transactions
  • Widely accepted
  • Ideal for online shopping and travel

Disadvantages:

  • Reload and spending limits
  • Fees on some transactions
  • Limited features compared to a traditional bank account

Postepay Reload Methods

Postepay offers a wide range of reload methods to meet every user’s needs. Let’s look at the different options available in detail:

Reload Postepay Online

Reloading online is one of the most convenient and fastest ways to reload your Postepay. You can reload directly from the Poste Italiane website or through the Postepay and BancoPosta apps.

Via the Poste Italiane Website

To reload your Postepay online from the Poste Italiane website, follow these simple steps:

  1. Go to the www.poste.it website and select the “Ricarica Postepay” (Reload Postepay) section.
  2. Enter your Postepay card details (card number, expiration date, and CVV2 security code).
  3. Select the card or account from which to draw the reload amount.
  4. Enter the amount you wish to reload.
  5. Confirm the transaction and wait for the notification that the reload is complete.

Via the Postepay and BancoPosta Apps

You can also reload your Postepay through the Postepay and BancoPosta apps, available for smartphones and tablets. The apps offer a simple and intuitive reloading experience, with the option to save your card details to speed up future transactions.

Reload Postepay at a Post Office

If you prefer a traditional reload method, you can go to any post office and reload your Postepay at the counter. You will need a valid ID and your Postepay card.

Reload Postepay via Postamat ATM

Postamat ATMs allow you to reload your Postepay quickly and independently, using another payment card or cash.

Reload Postepay at a Tobacco Shop (Tabaccheria)

Many tobacco shops (tabaccherie) affiliated with Poste Italiane offer the Postepay reload service. This method is particularly convenient for those who need to reload their card outside of post office opening hours.

Other Reload Methods

In addition to the methods already mentioned, Poste Italiane offers other options for reloading your Postepay, such as:

  • Bank transfer: you can reload your Postepay via bank transfer, using the IBAN associated with the card (only available for Postepay Evolution).
  • Postepay Open: this service allows you to reload your Postepay using bank accounts you hold with other banks, directly from the Postepay app.

Reload Postepay with a Credit Card

It is possible to reload a Postepay using a credit card, but with some limitations. Currently, reloading with a credit card is only available through the Postepay app and only for certain types of credit cards. Additionally, extra fees may apply. We recommend checking the service terms and costs directly on the Postepay app or the Poste Italiane website.

Crediting Times for Each Reload Method

The time it takes for a Postepay reload to be credited varies depending on the method used:

  • Online reload: the credit is generally instant.
  • Post office reload: the credit is instant.
  • Postamat ATM reload: the credit is instant.
  • Tobacco shop (tabaccheria) reload: the credit is generally instant.
  • Bank transfer: the credit can take 1 to 3 business days.

Postepay Reload Limits

Postepay has reload limits to ensure transaction security and prevent fraudulent activity. The limits vary depending on the type of Postepay and the reload method used.

Reload Limits for Different Postepay Types

  • Postepay Standard: the maximum reload limit is €3,000 per single transaction and €50,000 per year.
  • Postepay Evolution: the maximum reload limit is €3,000 per single transaction and €50,000 per year.
  • Postepay Digital: the maximum reload limit is €3,000 per single transaction and €50,000 per year.

Daily and Monthly Reload Limits

In addition to per-transaction limits, Postepay also has daily and monthly reload limits, which vary depending on the card type. We recommend checking the Poste Italiane website or the Postepay app to find the specific limits for your card.

Postepay Reload Fees

The fees for reloading a Postepay depend on the method used.

Fees for Different Reload Methods

  • Online reload: generally free, but fees may apply for reloading with a credit card.
  • Post office reload: €1.
  • Postamat ATM reload: €1.
  • Tobacco shop (tabaccheria) reload: generally €2.
  • Bank transfer: generally free, but your bank may charge a fee for the transfer.

Security When Reloading Postepay

Reloading a Postepay is a secure transaction, but it’s important to take some precautions to avoid scams and fraud.

Tips to Avoid Scams and Fraud

  • Only use official channels to reload your Postepay (Poste Italiane website, Postepay app, post offices, Postamat ATMs).
  • Do not share your card details with anyone, not even with Poste Italiane staff.
  • Beware of counterfeit websites and apps that try to steal your personal data.
  • If you have any doubts or suspicions, contact Poste Italiane customer service immediately.

How to Check Your Postepay Balance

After reloading your Postepay, you can check the balance in several ways:

  • Online: log in to the Poste Italiane website or the Postepay app.
  • Via Postamat ATM: insert your card into the ATM and select the “Saldo” (Balance) option.
  • Via the BancoPosta app: if you have a BancoPosta account, you can view your Postepay balance directly from the app.
  • By calling Poste Italiane customer service: you can call the toll-free number 800.00.33.22 and follow the voice prompts to check your card balance.

Postepay Digital: The Fully Digital Card

Postepay Digital is the fully digital version of the Postepay card, designed for those who prefer to manage their finances via smartphone.

Features and Functionality of Postepay Digital

  • Fully digital: there is no physical card, only a virtual version in the Postepay app.
  • Online and contactless payments: you can use Postepay Digital to pay online and in physical stores via smartphone, using Google Pay, Apple Pay, or the Postepay code.
  • Money transfers: you can send and receive money in real time from other Postepay cards using the P2P service.
  • App-based management: you can check the balance, transactions, and settings of your Postepay Digital directly from the Postepay app.

How to Reload Postepay Digital

Postepay Digital can be reloaded using the same methods as Postepay Standard and Evolution, including:

  • Online reload via website or app.
  • Reload at a post office.
  • Reload via Postamat ATM.
  • Reload via bank transfer (if you have linked an IBAN to your Postepay Digital).
  • Reload from other Postepay cards with the P2P service.

Reloading Postepay from Abroad

If you are abroad and need to reload your Postepay, you can use the following methods:

  • Online reload: log in to the Poste Italiane website or the Postepay app and follow the instructions to reload.
  • Bank transfer: if your Postepay has an IBAN (Postepay Evolution), you can receive a bank transfer from abroad.
  • Western Union: some Western Union locations abroad offer the Postepay reload service.

Postepay Support and Contacts

For any issues or questions about reloading your Postepay, you can contact Poste Italiane customer service:

  • Toll-free number: 800.00.33.22 (from Italy) or +39.02.82.44.33.33 (from abroad).
  • Website: www.poste.it – in the “Assistenza” (Support) section, you will find answers to frequently asked questions and contact forms.
  • Social media: you can contact Poste Italiane through their official Facebook and Twitter pages.

Comparison and Summary Table

Reload MethodReload LimitsFeesCrediting Time
Online (website/app)Up to €3,000 per transactionGenerally freeInstant
Post officeUp to €3,000 per transaction€1Instant
Postamat ATMUp to €3,000 per transaction€1Instant
Tobacco shop (tabaccheria)VariesGenerally €2Instant
Bank transferUp to €3,000 per transactionVaries1-3 business days

Conclusion

As we’ve seen, reloading your Postepay is a piece of cake! With the variety of methods available, you can choose the most convenient and fastest one for you, whether you’re at home, at the office, or traveling. Remember to always keep the reload limits and applicable fees in mind to avoid any unpleasant surprises.

If you’re looking for a versatile and easy-to-manage prepaid card, Postepay is definitely an excellent option. And with the information provided in this article, you’ll be able to reload it simply and securely, anytime and anywhere.

If you want to delve deeper into the topic or need help choosing the prepaid card that best suits your needs, we invite you to visit the prepaid cards page on TuttoSemplice.com. You will find an information request form that will allow you to get in touch with our experts and receive a personalized consultation.

Frequently Asked Questions

How long does it take to reload a Postepay?

It depends on the reload method used. Generally, reloading online, at a post office, or via a Postamat ATM is instant. Reloading at a tobacco shop (tabaccheria) may take a few minutes, while a bank transfer can take 1 to 3 business days.

Can I reload someone else’s Postepay?

Yes, you can reload someone else’s Postepay at a post office, a Postamat ATM, or an affiliated tobacco shop (tabaccheria). You will need the card number and a valid ID.

What happens if I exceed the reload limit?

If you exceed the reload limit, the transaction will fail. We recommend checking your Postepay’s reload limits on the Poste Italiane website or in the Postepay app.

Can I reload my Postepay with PayPal?

No, it is not currently possible to reload a Postepay directly with PayPal.

How can I cancel a Postepay reload?

Once a reload has been completed, it cannot be canceled.

My Postepay has expired. Can I still reload it?

No, an expired Postepay cannot be reloaded. You will need to request a new card.