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How to Reload Your Postepay at a Postamat ATM: A Complete Guide

Autore: Francesco Zinghinì | Data: 15 Novembre 2025

Reloading your Postepay has never been easier! Find out how to do it in just a few minutes at the nearest Postamat ATM. Postepay is a prepaid card issued by Poste Italiane, widely used in Italy for its convenience and versatility. You can use it for online shopping, in-store payments, and cash withdrawals. One of the most convenient ways to reload your Postepay is by using Postamat ATMs, available 24 hours a day, 7 days a week, throughout Italy.

Reloading your Postepay at a Postamat ATM offers numerous advantages: it’s a fast, secure method that allows you to manage your finances independently, at any time of day or night. In this complete guide, we’ll show you step-by-step how to reload your Postepay at a Postamat ATM, providing all the necessary information to complete the transaction easily and securely.

Where to Find a Postamat ATM

Postamat ATMs are widely available throughout the country. To find the nearest Postamat ATM, you can use several methods:

  • Poste Italiane Website: Visit the official Poste Italiane website and use the “Trova Postamat” (Find Postamat) feature to locate the ATMs nearest to your position.
  • Postepay App: Download the Postepay app on your smartphone and use the interactive map to find Postamat ATMs in your area.
  • Google Maps: Search for “Postamat” on Google Maps to see the ATMs on the map.

Types of Postamat ATMs

There are two types of Postamat ATMs:

  • Traditional Postamat ATMs: They offer basic functions like cash withdrawal, balance inquiry, and transaction history.
  • Advanced Postamat ATMs: In addition to basic functions, they allow for more complex operations such as bill payments, phone top-ups, and, of course, Postepay reloads.

To reload your Postepay, make sure to use an advanced Postamat ATM. These ATMs are usually marked with a special sign indicating their additional features.

How to Reload Your Postepay at a Postamat ATM

Reloading your Postepay at a Postamat ATM is a simple and fast process, and it’s even possible on Sundays! Follow these steps:

  1. Insert your card: Insert your Postepay or the payment card (debit card, credit card) you intend to use for the reload into the appropriate slot on the Postamat ATM.
  2. Enter your PIN: Enter your card’s PIN code.
  3. Select “Ricarica Postepay”: From the main menu, select the “Ricariche e pagamenti” (Reloads and Payments) option and then “Ricarica Postepay” (Reload Postepay).
  4. Enter the details: Enter the number of the Postepay card you wish to reload and the reload amount.
  5. Confirm the transaction: Verify the entered details and confirm the transaction.
  6. Take the receipt: At the end of the reload, take the receipt that confirms the transaction was completed.

Accepted Cards for Reloading

You can reload your Postepay at a Postamat ATM using:

  • Another Postepay card
  • A debit card (Bancomat)
  • Credit cards from the Visa, Visa Electron, Vpay, Mastercard, and Maestro networks.

Reload Limits and Fees

  • Maximum reload limit: The maximum reload limit varies depending on the type of Postepay card. Generally, the limit is €3,000 per transaction.
  • Fees: The fee for reloading at a Postamat ATM is €1.

Contactless Reload

Some advanced Postamat ATMs also allow you to reload your Postepay using a smartphone or smartwatch with contactless technology. To use this feature, make sure your device is enabled for contactless payments and that your Postepay is linked to your digital wallet. Simply hold your device near the Postamat’s contactless reader and follow the on-screen instructions to complete the reload.

Security and Useful Tips

To ensure the security of your Postepay card and your money while reloading at a Postamat ATM, follow these tips:

  • Protect your PIN: Cover the keypad with your hand when entering your PIN so that no one can see it.
  • Check the ATM: Before inserting your card, check that the ATM does not show any abnormalities or signs of tampering.
  • Keep the receipt: Keep the receipt as proof of the completed transaction.
  • Do not accept help from strangers: If you need assistance, only turn to authorized Poste Italiane staff.

What to Do in Case of Problems

If you encounter any problems while reloading at a Postamat ATM, such as a transaction error or the receipt not being issued, immediately contact Poste Italiane customer service at the toll-free number 800.00.33.22.

Advantages of Reloading at a Postamat ATM

Reloading your Postepay at a Postamat ATM offers several advantages:

  • Speed: Reloading at a Postamat ATM is a quick and immediate transaction.
  • 24/7 Availability: You can reload your Postepay at any time of day or night, 7 days a week.
  • Security: Transactions at Postamat ATMs are protected by advanced security systems.
  • Autonomy: You can manage your finances independently, without having to depend on post office opening hours.

Alternatives to Reloading at a Postamat ATM

Besides Postamat ATMs, you can reload your Postepay using several other methods:

  • Postepay and Bancoposta Apps: You can reload your Postepay directly from your smartphone via the Postepay or Bancoposta app.
  • Online Reload: You can reload your Postepay online through the Poste Italiane website or via online banking.
  • Post Offices: You can reload your Postepay at any post office.
  • Sisal and Lottomatica retail points: You can also reload your Postepay at Sisal and Lottomatica retail points.

Reload Method Comparison Table

Reload MethodFeesCrediting TimeAvailability
Postamat ATM€1Immediate24/7
Postepay/Bancoposta AppFreeImmediate24/7
Online ReloadVaries depending on the payment methodImmediate24/7
Post OfficeVaries depending on the amountImmediatePost office opening hours
Sisal and Lottomatica retail pointsVaries depending on the retail pointImmediateRetail point opening hours

Conclusion

As we’ve seen, reloading your Postepay at a Postamat ATM is a process anyone can do, offering numerous advantages in terms of speed, security, and flexibility. If you are a Postepay cardholder, we recommend using this method to manage your reloads independently and without time constraints.

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Frequently Asked Questions

How do I know if the reload was successful?

At the end of the transaction, the Postamat ATM will issue a receipt confirming the reload. Additionally, you can check your Postepay balance directly at the Postamat ATM or through the Postepay app.

Is it possible to reload someone else’s Postepay card at a Postamat ATM?

Yes, it is possible to reload someone else’s Postepay card at a Postamat ATM. Just enter the recipient’s card number during the reload process.

What should I do if the Postamat ATM retains my card?

If your card is retained by the Postamat ATM, immediately contact Poste Italiane customer service at the toll-free number 800.00.33.22.

Is there a limit to the number of reloads I can perform at a Postamat ATM?

No, there is no limit to the number of reloads you can perform at a Postamat ATM.

Can I reload a Postepay with a foreign credit card?

Yes, you can reload a Postepay with a foreign credit card belonging to the accepted international networks (Visa, Mastercard, etc.).