Imagine a world where your prepaid card and your SIM card coexist in perfect harmony, giving you total control over your finances and communications, all from your smartphone. This is the power of Postepay Connect, the revolutionary offer that combines the convenience of Postepay Evolution with the flexibility of a PosteMobile SIM. But what happens when your faithful digital companion approaches its expiration date? No fear! The renewal of your Postepay Connect is a simple, automatic process designed to ensure maximum continuity. In this complete guide, we will walk you through every detail, step by step, revealing the secrets to a smooth and surprise-free renewal. You will discover how to manage your remaining balance, activate the new card quickly and securely, and protect your personal data. Get ready to enter the future of financial management and communication with Postepay Connect!

How Automatic Renewal Works

Poste Italiane has made the renewal process for Postepay Connect as simple as possible. Your card renews automatically upon expiration, with no action required on your part. This means you can continue to use your services without interruption, enjoying seamless continuity. Poste Italiane will send the new card directly to your home, to the residential address you provided when you signed the contract.   

Verifying and Updating Your Residential Address

To avoid any unpleasant issues and ensure your new Postepay Connect arrives at its destination, it is crucial that the registered residential address is correct and up-to-date. You can check and change your address in several ways:

• Via the Postepay App or the BancoPosta App: Log in to your personal area and check your residential information.
• Via the poste.it website: Again, log in to your personal area on the Poste Italiane website and check the registered address.
• By visiting a Post Office: If you prefer direct contact, you can go to any Post Office with a valid ID and request to verify and, if necessary, update your address. To save precious time, you can book an appointment online at poste.it or through the Poste Italiane app, thus avoiding potential lines at the counters.   

We recommend you perform this check at least two months before your card’s expiration date, which you can find printed on the front of your Postepay Connect.

Activating the New Card

Once you receive your new Postepay Connect, you will need to activate it to be able to use it. Here too, Poste Italiane offers you several options to make activation simple and fast:

• Online via the Postepay App or the BancoPosta App: Follow the instructions within the app to activate your new card in a few simple steps.
• At a Post Office: Go to any Post Office with your new card and a valid ID. The Poste Italiane staff will assist you with the activation.
• Using a Postamat ATM: Insert your new card into a Postamat ATM and follow the on-screen instructions to complete the activation.

Management via App

Postepay Connect offers you the convenience of managing your card and SIM directly from your smartphone. Through the Postepay App or the BancoPosta App, you can:

• Check the balance and transactions of your Postepay Evolution: Keep track of your expenses and credits in real time.
• Monitor your remaining Gigs: Check how many Gigs you still have available for internet browsing at any time.
• View your credited cashback: If you have a plan with cashback, you can check the amount of cashback you’ve accumulated.
• Know your plan’s renewal date: Keep an eye on the expiration date of your PosteMobile Connect plan.
• Check the remaining credit on your SIM: Check the available credit on your PosteMobile SIM for calls and texts.   

Managing the Remaining Balance

When you activate your new Postepay Connect, the remaining balance on your old card will be automatically transferred to the new one. You won’t have to worry about losing your funds or performing manual transfer operations.

Gigs Transfer

With Postepay Connect, you have the option to transfer Gigs from your SIM to another Connect SIM. This feature allows you to share your Gigs with friends and family who also use Postepay Connect, offering greater flexibility in managing your plan.   

The PIN Remains the Same

To further simplify the renewal process, Poste Italiane has kept the same PIN for your new Postepay Connect. You can therefore continue to use the PIN you already know to withdraw cash, make payments, and access your card’s services.

Renewal Costs

Poste Italiane offers several Postepay Connect options, each with a different annual cost. It’s important to know the costs associated with your card’s renewal to avoid surprises. Here is a summary of the available options:   

What Happens if I Don’t Activate the New Card?

While there is no specific information regarding the consequences of not activating the new Postepay Connect within a certain period, it is essential to activate the new card to continue using the Postepay Connect services. In case of non-payment of the PosteMobile Connect plan fee, you have 60 days to regularize your position and avoid service suspension. We advise you to contact customer service if you have any doubts or problems.   

Security and Data Protection

Poste Italiane and PostePay place great importance on the security of your personal and financial data. Remember that you will never be asked to provide your personal codes, your card details (number, expiration date, CVV2/CVC2), or security codes (PIN, password) via email, letters, SMS, or direct phone calls. If you receive such requests, do not reply and immediately contact Poste Italiane customer service to report the incident.

Conclusions

The renewal of Postepay Connect is a simple and intuitive process, designed to ensure a smooth transition and uninterrupted use of services. The automation of the renewal, the automatic transfer of the remaining balance, and the retention of the PIN are key elements that simplify users’ lives, eliminating the need for complex manual procedures. The ability to manage every aspect of the card and SIM through the dedicated app offers an additional level of convenience and control.

Postepay Connect stands out for its flexibility, offering various plan options to suit every user’s needs. The ability to transfer Gigs between Connect SIMs adds a further element of customization and sharing. Furthermore, Poste Italiane places great emphasis on security, ensuring the protection of users’ personal and financial data. The renewal process has been designed with rigorous security measures to prevent fraud and unauthorized access.

Ultimately, Postepay Connect proves to be an innovative and complete solution for managing finances and communications. Its ease of use, its convenience, and its focus on security make it an ideal choice for those seeking an integrated and hassle-free digital experience. Choosing Postepay Connect means entering a world of simplicity, flexibility, and security, where managing money and communications merges into a single solution at your fingertips.

Frequently Asked Questions