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Postepay Digital Renewal: A Complete and Updated Guide

Autore: Francesco Zinghinì | Data: 15 Novembre 2025

Living in the digital age and want a prepaid card that fits your dynamic lifestyle? Postepay Digital is the ideal solution for you! Imagine being able to manage your finances easily, securely, and quickly, directly from your smartphone, without worrying about bank lines or paperwork. With Postepay Digital, a completely freevirtual, and reloadable card, you can make online purchases and in-store payments, send and receive money, and much more.

And what happens when your Postepay Digital expires? No worries! This complete and updated guide will walk you step-by-step through the renewal process, for both the virtual version and the one with an IBAN, revealing all the secrets for a smooth transition. You’ll discover how to get your new card, transfer the remaining balance, manage your PIN, and make the most of the features offered by this innovative payment solution. Get ready to step into the future of payments with Postepay Digital!

What is Postepay Digital and How Does It Work?

Postepay Digital is a virtual and reloadable prepaid card that can be requested and managed entirely online, without needing a bank account. It offers a completely digital payment experience, in line with the needs of an increasingly connected audience.

Poste Italiane, a leader in the payment systems market, is driving the transition to next-generation digital options, with a particular focus on the development of Postepay. Postepay Digital fits perfectly into this strategy, offering flexibility and control over your spending.

How to Customize Your Postepay Digital

After activation, you can choose to customize your Postepay Digital by adding an IBAN code. This option allows you to:

  • Receive and send wire transfers: manage your payments even more efficiently.
  • Set up direct debits for utilities: simplify your bill management.
  • Have your salary deposited: receive your salary directly onto your Postepay Digital.

Requesting the card with an IBAN involves the following additional costs:

  • Card issuance cost with IBAN: 5.00 euros
  • Annual fee for card with IBAN: 15.00 euros

If you want the physical card with an IBAN, you can request it during the customization process. You will receive an eco-friendly card at the address provided during the request.

Postepay Digital Renewal

The renewal of the Postepay Digital is a simple and automatic process, for both the virtual version and the one with an IBAN.

Virtual Postepay Digital Renewal

Poste Italiane will automatically renew your virtual Postepay Digital before it expires. You will receive an SMS with your new card details, including the starred PAN (which will be the same as the previous one), the new CVC2, and the new expiration date. You can also view these details in the Postepay App or in your personal area on the postepay.it website.

Postepay Digital with IBAN Renewal

If you have customized your Postepay Digital with an IBAN, the renewal involves sending a new eco-friendly physical card to the address provided during the request. The remaining balance will be automatically transferred to the new card, and the PIN will remain unchanged.

Managing Your Postepay Digital with the Postepay App

ThePostepay App is an essential tool for managing your Postepay Digital:

  • Manage your cards: access a wide range of payment services.
  • Request a new card: request a Postepay Digital directly from the app.
  • Reload your Postepay Digital: reload your card using various options.
  • Pay for your purchases: scan the QR Code with your smartphone at the checkout of participating stores and authorize the payment directly in the app.
  • Manage your Postepay Digital: customize your card, change withdrawal and payment limits, choose the geographical area of use, and manage features like contactless or online purchases.
  • Monitor your spending: access monthly reports and statistics on your income and expenses.

Security and Innovation with Postepay Digital

Poste Italiane is constantly committed to improving the security of its payment services. The partnership with Mastercard has led to the implementation of tokenization, ensuring maximum protection of your card data during online purchases.

Comparison Table: Virtual Postepay Digital vs. with IBAN

FeatureVirtual Postepay DigitalPostepay Digital with IBAN
FormatDematerialized cardDematerialized card with physical card option
Issuance costFree5.00 euros
Annual feeFree15.00 euros
IBANNoYes
Wire transfersNoYes
Direct debitsNoYes
Salary depositNoYes
RenewalAutomaticNew physical card sent
Physical cardNoOptional

Conclusions

Postepay Digital is a modern and versatile payment solution, ideal for managing your finances in the digital age. The free nature of the virtual version, the ability to customize it with an IBAN, and the simplicity of the renewal process make it a winning choice for a wide range of users.

Poste Italiane, with its commitment to innovation and security, offers with Postepay Digital an accessible and flexible tool to simplify daily life. Security is guaranteed by advanced technologies like tokenization, which protects your data during online purchases.

Postepay Digital integrates seamlessly with the Postepay App, offering a complete and intuitive user experience. Through the app, you can monitor your spending, reload the card, send and receive money, and customize security settings.

Choose the Postepay Digital that’s right for you: the virtual version for simple and free management of your online spending, or the version with an IBAN for greater flexibility and the ability to set up direct debits for utilities, receive wire transfers, and have your salary deposited.

Frequently Asked Questions

How can I renew my Postepay Digital?

The renewal of your Postepay Digital depends on the version you have. If you have the virtual Postepay Digital, the renewal is automatic, and you will receive an SMS with the new card details. If you have the Postepay Digital with an IBAN, you will receive a new physical card at home, and your balance will be transferred automatically.

What happens to my balance if my Postepay Digital expires?

The remaining balance on your old Postepay Digital will be automatically transferred to the new card upon renewal, at no additional cost.

Can I change the PIN of my Postepay Digital with an IBAN?

Yes, you can change the PIN of your Postepay Digital with an IBAN through the Postepay App or by contacting Customer Support.

Where can I find more information about Postepay Digital?

You can find more information about Postepay Digital on the Poste Italiane website, in the Postepay App, or in the Poste Italiane App. You can also contact Customer Support with any questions or concerns.

I have a Postepay Digital and would like to request the physical version. How can I do that?

To request the physical version of your Postepay Digital, you must first request the option with an IBAN. Afterward, you can request the physical card through the Postepay App, in the “My cards” section.

How do I change the mobile number associated with my Postepay Digital?

You can change the phone number associated with your Postepay Digital by going to a Post Office with a valid ID, at a Postamat ATM (in the “Services and Options” > “Internet Security” menu), or online on the postepay.it website, in the “Settings > Web Security” section.

I don’t have the Postepay app: how can I perform an online transaction (e.g., reload, wire transfer) from the website?

To perform online transactions from the postepay.it website, log in to your personal area, enter the required data, confirm the transaction, enter the OTP code you will receive via SMS, and your password for the poste.it website.

How can I update my personal data associated with Postepay Digital?

You can update your personal data at a Post Office, in the “Personal Data” section of your profile on poste.it, or through the Bancoposta App, Postepay App, or Poste Italiane App, in the “Profile” section.