We live in an era where digital communication is fundamental, but how can you ensure your emails have the same legal value as a registered letter? The answer is simple: PEC. Poste Italiane, with its PEC Postecertifica service, offers you the ideal solution for sending and receiving messages with legal validity, guaranteeing security, reliability, and ease of use. In this complete guide, you will discover what PEC is, why it is so important, and how to request the Poste Italiane PEC quickly and easily. Get ready to enter the world of certified digital communication with Poste Italiane!

What is PEC and why is it important?

Certified Electronic Mail (PEC) is a digital communication system that gives every email message the same legal value as a registered letter with a return receipt. This means that the PEC provides legal proof of the sending and receipt of the message, indicating the date and time, guaranteeing the certainty of the content and successful delivery.

The advantages of PEC compared to traditional mail are numerous:

• Security: PEC guarantees the integrity of the message and the authenticity of the sender, reducing the risk of loss, theft, or tampering.
• Speed: Sending and receiving PEC messages happens in real-time, unlike traditional mail which requires longer delivery times.
• Savings: PEC allows you to save on shipping, paper, and archiving costs, also contributing to reducing environmental impact.
• Efficiency: PEC simplifies correspondence management, allowing you to organize, archive, and search for messages simply and quickly.

The use of PEC is mandatory  for various categories of subjects, including:

• Companies: all companies registered in the Business Register are required to communicate their PEC address.
• Professionals: many professional orders require their members to have a PEC mailbox for official communications.
• Public Administration: PEC is the main digital communication tool used by the Public Administration to interact with citizens and businesses.

The advantages of the Poste Italiane PEC

Choosing the Poste Italiane PEC means relying on a quality service with numerous advantages:

• Reliability and security: Poste Italiane guarantees maximum security and reliability of the PEC service, thanks to state-of-the-art technological infrastructures and rigorous security protocols.
• Diverse subscription options: Poste Italiane offers different types of PEC subscriptions, with different features and costs, to adapt to the needs of individuals, professionals, and companies.
• Dedicated support: in case of need, it is possible to contact Poste Italiane customer support via phone, email, or by going to a post office. Poste Italiane also offers FAQs and video tutorials available online to help users.   
• Integration with other services: the Poste Italiane PEC can be integrated with other services offered by the company, such as digital signature and Online Shipping.

How to request the Poste Italiane PEC step by step

Requesting the Poste Italiane PEC is a simple and fast process. You can do it online or in person.   

Online

1. Requirements: to request the Poste Italiane PEC, you must be of legal age and in possession of a valid identity document.
2. Website access: connect to the Poste Italiane website (www.poste.it) and access the section dedicated to PEC. You can find the PEC on Punto Poste.   
3. Filling out the request form: fill out the online form with your personal data and the requested information.
4. Choosing the subscription type: select the PEC subscription best suited to your needs, based on storage space, number of addresses, and desired additional features.
5. Identification process: complete the online identification procedure.
6. PEC activation: once the identification procedure is completed, the PEC mailbox will be activated and you can start using it. It is possible to purchase multiple PEC mailboxes by repeating the online procedure.   

In person

1. Find the nearest post office: You can find the nearest post office using Poste Italiane’s online resources such as “Uffici Postali” (Post Offices), “Punto Poste”, or “Trova Uffici Postali” (Find Post Offices).   
2. Go to the post office: Bring a valid identity document with you.
3. Request the PEC: A staff member will help you with the application procedure.

Poste Italiane PEC costs and subscriptions

Poste Italiane offers different PEC subscription options, with different costs and features:

• PEC Postecertifica: the base subscription offers 2 GB of storage space and essential features for sending and receiving PEC messages. The cost is 7.00 euros (VAT included) for one year.   
• PEC Postecertifica PLUS: the Plus subscription offers 2 GB of storage space for the mailbox and 3 GB for the archive, additional features such as SMS notifications, and the possibility to purchase extra space. The cost is 25.00 euros (VAT included) for one year.   
• PEC Postecertifica TOP: the Top subscription offers 3 GB of storage space for the mailbox and 7 GB for the archive, SMS notifications, the ability to read invoices, and additional expandable space without limitations. The cost is 40.00 euros (VAT included) for one year.   

To know the costs and features of each subscription in detail, you can consult the Poste Italiane website or contact customer support.

Comparison between different PEC subscriptions

How to use the Poste Italiane PEC

Once the PEC mailbox is activated, you can access the Poste Italiane webmail to send and receive PEC messages, manage the mailbox, and use the additional features of the service.   

To access the webmail, simply enter your PEC address and password. Inside the webmail, you can:   

• Send PEC messages: compose a new message, enter the recipient’s PEC address, attach any documents, and send the communication.
• Receive PEC messages: view messages received in the inbox, with the guarantee of their legal validity.
• Manage the mailbox: create folders, organize messages, set filters, and use search features.   
• Digital signature: you can use the digital signature to affix your electronic signature to PEC messages, guaranteeing the authenticity and integrity of the document.   

It is also possible to configure the PEC on your mobile phone or on your preferred email client. To do this, enter the following parameters:   

• Server Name: mail.postecert.it
• Port: 465
• Username: your PEC address
• Use secure connection (SSL)   

PEC for companies and professionals

PEC is a fundamental tool for companies and professionals, as it allows them to:

• Simplify communications: send and receive official documents and communications quickly, securely, and with legal value.
• Optimize business processes: manage correspondence efficiently, reducing time and costs.
• Fulfill legal obligations: communicate with the Public Administration and other entities that require the use of PEC.
• Manage electronic invoicing: PEC is indispensable for sending and receiving electronic invoices.

Poste Italiane offers specific PEC solutions for companies and professionals, with advanced features for correspondence management, integration with company systems, and data security.   

Troubleshooting common problems

In case of problems with the Poste Italiane PEC, you can consult the FAQs on the website, contact customer support, or go to a post office.   

Some common problems and their solutions:

• PEC access problems: verify that you have entered the PEC address and password correctly. In case of a lost password, it is possible to recover it via the online procedure.   
• Mailbox full: if the mailbox is full, you can delete unnecessary messages or purchase additional space.   
• Sending or receiving problems: check your internet connection and ensure that the recipient’s PEC address is correct.

Conclusions

In the digital age, PEC confirms itself as an indispensable communication tool to guarantee the security, traceability, and legal validity of communications. Poste Italiane, with its complete and reliable PEC service, stands as an ideal partner for individuals, professionals, and companies wishing to communicate efficiently and securely. The security of the service is guaranteed by state-of-the-art technological infrastructures and constant updates to protect user data. Dedicated support, available via phone, email, and post offices, ensures timely assistance in case of need. The PEC solutions for companies and professionals offer advanced features for correspondence management and integration with company systems.

Poste Italiane offers various PEC subscription options with different features and costs, to adapt to the needs of each user. The choice of the most suitable subscription depends on specific needs for storage space, additional features, and budget. It is fundamental to carefully evaluate your needs before subscribing to a PEC plan.

Once the PEC mailbox is activated, it is possible to access the webmail to send and receive PEC messages, manage the mailbox, and use the additional features of the service, such as the digital signature. The Poste Italiane webmail is intuitive and easy to use, allowing even less experienced users to manage their PEC efficiently.

In addition to the webmail, it is possible to configure the PEC on your preferred email client, such as Outlook or Thunderbird, for greater ease of use. This option allows you to integrate the PEC into your daily workflow, further simplifying correspondence management.

In case of doubts or problems, Poste Italiane provides a wide range of support resources, including FAQs, video tutorials, and customer support via phone, email, and post offices. The goal is to guarantee a positive user experience and resolve any difficulties in a timely manner.

Frequently Asked Questions