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Certified Electronic Mail (PEC) is a digital tool now deeply rooted in Italian culture, a bridge between the tradition of the registered letter with return receipt and the innovation of digital communication. Its legal value makes it indispensable for professionals, companies, and Public Administration. However, sending and receiving certified messages is not enough. Italian regulations impose precise preservation obligations for these digital documents to guarantee their integrity and validity over time. This is where the TIM PEC Security Archive comes into play, a service designed to meet this fundamental need, ensuring that every communication maintains its evidentiary value for years.
This tool, managed by Trust Technologies, part of the TIM group, is not a simple backup, but a compliant preservation system. Its purpose is to preserve PEC messages, including acceptance and delivery receipts, securely and in compliance with current laws. Understanding how it works and how to consult it is essential for anyone using TIM PEC for official communications, transforming a legal obligation into an opportunity for more efficient and secure document management, in line with the digitization of the European market.
The TIM PEC Security Archive is a service that allows you to save a copy of all sent and received messages, including related receipts, in a dedicated and secure space. This function should not be confused with simply saving messages on your computer or a mail server. Archiving on a PC, in fact, does not guarantee legal value over time, as files could be altered or lost. TIM’s service, on the other hand, is a system of legally compliant digital preservation, an IT and legal procedure that ensures the authenticity, integrity, reliability, and retrievability of digital documents, as required by the Digital Administration Code (CAD) and the guidelines of AgID (Agency for Digital Italy).
The importance of this service lies in the legal value of the PEC, equated to that of a registered letter with return receipt. Acceptance and delivery receipts, together with transmission logs, have evidentiary effectiveness in potential legal proceedings. However, the validity of the digital signature certificates affixed by the provider on the transport “envelope” has a limited duration. Compliant preservation allows the evidentiary value of the PEC to remain unaltered even after these certificates expire, guaranteeing its legal validity for the entire mandatory period, which for many documents is at least 10 years.
The operation of the Security Archive is largely automatic, designed to simplify the user’s life. Once activated, the system creates a security copy of messages and receipts, keeping them in a space separate from the main mailbox. This process ensures that even if a message is deleted by mistake from the PEC mailbox, a copy will remain safe in the archive. The organization of archived messages is structured logically, usually in monthly folders, to facilitate search and consultation.
From a technical point of view, the compliant preservation service associates a digital signature and a time stamp with the digital document (the PEC message). These elements “lock” the document, certifying its authorship, integrity (meaning it has not been modified), and certain date. This procedure, compliant with the technical rules established by AgID, is what distinguishes simple archiving from preservation with full legal value. Furthermore, for TIM customers, the service may include advanced features such as automatically freeing up space in the mailbox by moving older messages to the archive. For optimal management, it is fundamental to follow the guides provided by TIM, such as the guide to reading TIM PEC receipts, to fully understand every element of the communication.
Accessing and consulting messages stored in the TIM PEC Security Archive is an intuitive operation, designed to be accessible to all users. The main method for consultation is through the PEC Webmail, the web interface for managing your certified mailbox. Inside the Webmail, there is a specific section named “Archive” (Archivio), from which you can navigate through the preserved messages.
The Webmail offers advanced search tools to quickly locate messages of interest. You can filter the search by subject, sender, recipient, or date range. A very useful feature is the ability to request an asynchronous archive in .zip format, which allows you to download a large number of messages in a single file. When the archive is ready, the user receives an email notification with a download link. For those who prefer to use a traditional email client like Outlook or Thunderbird, it is possible to configure access to the archive via IMAP protocol, following the specific instructions provided by TIM. This flexibility ensures that every user can access their archived documents in the way they find most convenient, always maintaining maximum security.
Access via Webmail is the most direct and recommended channel for consulting the Security Archive. To access, simply connect to the TIM PEC portal (usually https://webmail.pectim.it) and enter your credentials. Once inside, the interface is organized into folders, just like a normal email box. The “Archive” section will contain all saved communications, divided by month and year, making navigation simple and orderly. This method does not require any additional software configuration on your device and is accessible from any browser, ensuring flexibility and immediacy. Document management is a crucial aspect, just as much as the correct activation and configuration of the TIM PEC.
For users accustomed to managing email via dedicated software like Microsoft Outlook or Mozilla Thunderbird, TIM offers the possibility to configure access to the archive from these programs as well. This operation requires the use of the IMAP (Internet Message Access Protocol) protocol, which allows synchronizing the archive folders directly on your computer. For configuration, it is necessary to enter specific parameters provided by TIM, such as the IMAP server address and your access credentials. It is important to note that for client access, a secondary password might be required, different from the one used for Webmail, for an additional level of security. This approach is ideal for those who wish to integrate archive consultation into their daily workflow. Secure credential management is fundamental, just as it is for ordinary email, for which it is useful to know how to change and secure your password.
The digital preservation of documents, including PEC messages, is strictly regulated in Italy. The reference legislation is the Digital Administration Code (CAD), integrated by the AgID Guidelines. These rules establish that digital documents must be preserved in a way that guarantees their authenticity, integrity, readability, and retrievability over time. The obligation of compliant preservation extends to numerous documents of fiscal and legal relevance, such as invoices, contracts, and, indeed, PEC correspondence, for a period that, according to the Civil Code, is at least ten years.
At the European level, the eIDAS (electronic IDentification Authentication and Signature) regulation provides a common regulatory framework for electronic transactions, promoting the interoperability of trust services, such as PEC, among Member States. Although PEC is an Italian specificity, its progressive adaptation to European standards will make it an increasingly integrated tool in the digital single market. Compliant preservation, by guaranteeing the long-term legal validity of communications, aligns perfectly with the security and reliability objectives promoted by eIDAS. Relying on a service like TIM’s Security Archive therefore means not only complying with Italian law but also adopting a solution projected towards the European digital future, essential in official communications with the Public Administration.
Connect to the official portal (usually https://webmail.pectim.it) and enter your access credentials to enter the management interface of your PEC mailbox.
From the main Webmail screen, locate and select the specific item "Archivio" (Archive). Here you will find all preserved messages and receipts, organized in folders by month and year.
To quickly find a document, use the advanced search tools. You can filter results by subject, sender, recipient, or specific date range.
If you need to download multiple messages simultaneously, request an asynchronous archive. You will receive an email notification with a link to download a .zip file containing the chosen documents.
To consult the archive from Outlook or Thunderbird, configure the account using the IMAP protocol and the parameters provided by TIM, thus synchronizing the folders directly on your PC.
Remember that the system preserves messages for 10 years guaranteeing legal value. It is not necessary to save local copies on your PC, as the archive ensures integrity and enforceability against third parties.
The TIM PEC Security Archive proves to be not only a useful tool but an indispensable one for anyone using Certified Electronic Mail in Italy. In a context that combines the tradition of the legal value of correspondence with digital innovation, this service responds to a concrete need and a precise regulatory obligation: the compliant preservation of digital documents. Guaranteeing the authenticity, integrity, and retrievability of PEC messages over time is not an option, but a necessity to protect the legal validity of one’s communications, both for private individuals and for companies and professionals.
The solution offered by TIM, through Trust Technologies, combines compliance with Italian and European regulations with remarkable ease of use. The ability to consult the archive both via Webmail and via email client offers flexibility that adapts to different work needs. Ultimately, adopting the Security Archive means making a choice of responsibility and foresight, ensuring that the value of one’s digital communications is preserved over time and transforming a bureaucratic requirement into a pillar of one’s document security.
The TIM PEC Security Archive is a service that automatically creates a backup copy of all PEC messages, including sending and delivery receipts, in a separate and secure space. Its main purpose is twofold: on one hand, it allows freeing up space in the main mailbox without losing important communications; on the other, it guarantees the preservation of messages even if they are deleted by mistake from the PEC mailbox.
Yes, for companies and professionals, the preservation of PEC messages for legal and commercial purposes is a legal obligation. The Civil Code, in articles 2214 and 2220, requires commercial correspondence, and therefore also PECs, to be preserved for a period of 10 years. Simple archiving in the mailbox is not enough to guarantee legal value over time, which is why a compliant preservation system is necessary.
The PEC mailbox is the active space where you send and receive messages, similar to a traditional email box but with legal value. The Security Archive, on the other hand, is a backup space where a copy of these messages is saved. If you delete a message from the PEC mailbox, its copy remains safe in the archive. Furthermore, the archive is often the first step to activate the “Compliant Preservation” service, a more structured process that guarantees the legal value of messages for 10 years, as required by law.
You can consult the messages stored in the Security Archive mainly through the TIM PEC Webmail. By accessing the web portal, you will find a dedicated section called “Archivio” (Archive) where messages are organized in folders, usually by date and type (sent, received, receipts). Some providers also allow consultation via email clients like Outlook, by activating a specific option.
The Security Archive keeps a copy of messages until you decide to delete them (if the function is enabled) or as long as the service is active. For long-term preservation with legal value, the “Compliant Preservation” service is necessary, which preserves documents for 10 years. The Security Archive is usually activated from the PEC Webmail settings, where you can choose which types of messages to archive automatically (e.g., only incoming, everything, etc.).