Alice Mail and TIM Mail… They sound like two names straight out of an 80s sci-fi movie, right? Yet, behind these designations lie the email services of one of Italy’s leading providers. If you, like many other users, have found yourself navigating the maze of these two names, trying to figure out if they are distinct services or a single product with a rebrand, you are in the right place! In this article, we will clarify **Alice Mail** and **TIM Mail** once and for all, analyzing their differences, guiding you through access, and answering frequently asked questions.
A Bit of History
To understand the difference between Alice Mail and TIM Mail, we need to take a little dip into the past. Remember the dawn of the internet in Italy? Those were the years when **Telecom Italia** launched **Alice**, a portal that offered, among other things, an email service with the domain @alice.it. Alice Mail quickly became one of the most popular email services in Italy, thanks to its ease of use and widespread adoption.
Over the years, Telecom Italia decided to renew its image, switching from the Alice brand to **TIM**. This transformation also involved the email service, which was gradually renamed **TIM Mail**. However, the legacy of Alice Mail remained strong, so much so that many users continue to use this name to refer to TIM’s email service.
Which Service Am I Using?
But so, how do we figure out if we are using Alice Mail or TIM Mail? Actually, the answer is simple: if your email inbox has an @alice.it or @tim.it domain, you are using **TIM Mail**.
It might seem like a play on words, but that’s exactly how it is! TIM Mail, in fact, incorporates the old Alice mailboxes.
To be even more sure, check the graphic interface of your mail service: if you see the TIM logo and modern graphics, you are definitely using TIM Mail. If, on the other hand, the interface looks a bit “vintage” to you, with the Alice logo in plain sight, then you are accessing your mailbox via the old Alice Mail interface.
Alice Mail and TIM Mail: Key Differences
Aside from the graphic interface, are there other substantial differences between Alice Mail and TIM Mail? The answer is… not many! TIM Mail has inherited most of Alice Mail’s features, making only a few improvements and updates.
Here is a brief comparison between the two services:
- Graphic Interface: As we already mentioned, the TIM Mail interface is more modern and intuitive compared to that of Alice Mail.
- Features: The basic features are the same for both services: sending and receiving emails, managing contacts, organizing emails into folders, etc. However, TIM Mail offers some additional features, such as the ability to import contacts from other email services (Gmail, Hotmail, Yahoo!) and to manage mail from smartphones and tablets via the **Mobi Mail** app.
- Storage Space: Storage space has also remained unchanged: TIM Mail offers 3 GB of space for emails, just like Alice Mail.
- Customer Support: Customer support is accessible via the same channels for both services.
How to Access Alice Mail and TIM Mail
Accessing your email inbox, whether you call it Alice Mail or TIM Mail, is very simple!
- Open your web browser and type
mail.tim.itin the address bar. - Enter your full email address (e.g.,
username@alice.itorusername@tim.it) and your password. - Click the “Accedi” (Login) button.
If you have forgotten your password, you can easily recover it by clicking on the “Password dimenticata?” (Forgot password?) link and following the instructions.
Summary Table
| Feature | Alice Mail | TIM Mail |
|---|---|---|
| Domain | @alice.it | @tim.it or @alice.it |
| Graphic Interface | “Vintage” | Modern |
| Features | Basic | Basic + Mobi Mail app, contact import |
| Storage Space | 3 GB | 3 GB |
| Customer Support | Same channels | Same channels |
- Check your email domain
Check if your address ends with @alice.it or @tim.it. Remember that both domains are now managed by the unified TIM Mail platform.
- Connect to the login page
Open your favorite browser and type mail.tim.it in the address bar to reach the single access portal for both services.
- Log in
Enter your full email address (including the domain) and your personal password, then click the "Accedi" (Login) button to enter.
- Analyze the user interface
If you see modern graphics with the TIM logo, you are using the new version. If you notice a "vintage" style with the Alice logo, you are using the old interface.
- Manage mail from mobile
Take advantage of modern TIM Mail features by using the Mobi Mail app or configuring the account on your smartphone to read emails anywhere.
- Recover password if necessary
In case of login problems, use the "Password dimenticata?" (Forgot password?) link on the login page and follow the instructions for reset.
In Brief (TL;DR)
Alice Mail has been replaced by TIM Mail, which inherited its features.
You can continue to use your @alice.it email address.
The TIM Mail graphic interface is more modern and intuitive.
Conclusions
As we have seen, the difference between Alice Mail and TIM Mail is more a matter of name than substance. TIM Mail represents the evolution of Telecom Italia’s email service, offering an improved user experience and some additional features.
If you are a loyal Alice Mail user, fear not: you can continue to use your @alice.it email address and enjoy all the service’s features, now with a more modern and attractive interface.
And if you want to stay up to date on the latest IT news, don’t forget to subscribe to the TuttoSemplice.com newsletter! You will find useful tips, practical guides, and in-depth analysis on everything related to the digital world.
Frequently Asked Questions
No, Alice Mail as a standalone service no longer exists. It has been integrated into TIM Mail.
@alice.it email address? Of course! Your @alice.it email address remains valid and you can continue to use it without problems.
To change your mailbox password, log in to TIM Mail and follow the instructions for changing the password.
Yes, TIM Mail is a free service for TIM customers.
No, TIM Mail is reserved for TIM customers.
Did you find this article helpful? Is there another topic you'd like to see me cover?
Write it in the comments below! I take inspiration directly from your suggestions.