Alice Mail: Stop Spam. Guide to Blocking and Reporting

Published on Dec 25, 2025
Updated on Jan 09, 2026
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Alice Mail interface with an unwanted email selected and the cursor positioned on the option to block the sender

The email inbox is a fundamental daily tool, a personal and professional archive that, however, is constantly threatened by a ceaseless flow of useless and potentially harmful messages: spam. For Italian users, and particularly for those who rely on the historic Alice Mail service (now TIM Mail), managing this tide of junk mail is an ongoing challenge. This phenomenon is not just a nuisance, but a genuine threat to digital security, conveying phishing attempts and malware. In this context, which combines the tradition of a locally rooted email service and the innovation necessary to combat constantly evolving cyber threats, it is essential to master the tools at our disposal. This article offers a complete guide to blocking senders, correctly reporting spam, and adopting effective strategies to keep your Alice Mail inbox clean and secure.

Addressing the spam problem requires an approach that combines tradition and modernity. On one hand, Mediterranean culture teaches us the importance of protecting our personal space, and the email inbox is, for all intents and purposes, a private space. On the other hand, technological innovation provides us with the tools to actively defend it. Learning to use filters, blacklists, and reporting options is not just a technical operation, but a virtuous habit that contributes to a safer digital ecosystem for everyone. We will see how the simple actions of a single user can strengthen collective defenses, improving the effectiveness of anti-spam filters for the entire Alice Mail community.

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Understanding Spam: The Silent Enemy of Your Inbox

Spam, or junk mail, is much more than a simple nuisance. It consists of massive unsolicited communications that clog our inbox, reducing productivity and hiding important messages. But the real danger lies behind the harmless appearance of an advertisement or a newsletter never subscribed to. Often, these emails are vehicles for much more serious threats, such as phishing, a scam aimed at stealing personal data and banking credentials, or malware, malicious software that can infect our devices. According to recent statistics, almost half of all global email traffic consists of spam, a figure that highlights the scale of the phenomenon. Italy, in this scenario, is by no means an isolated haven, often ranking among the countries most targeted by malspam and phishing campaigns. European regulations, such as the GDPR, impose strict rules on consent for sending commercial communications, but spammers almost always operate outside the law.

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Alice Mail Tools Against Junk Mail

TIM Mail, the evolution of Alice Mail, provides its users with a series of integrated tools to stem the flow of junk mail. The system relies primarily on automatic filters that analyze incoming emails, trying to identify typical spam characteristics. These filters evaluate various parameters, such as sender reputation, the presence of suspicious links, or the use of keywords commonly associated with fraudulent messages. When an email is classified as spam, it is automatically moved to a specific folder, appropriately named “Spam,” where it remains for a limited period (usually 20 days) before being permanently deleted. This mechanism, while effective, is not infallible. For this reason, active user intervention is crucial to refine the system’s precision and customize protection.

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Blocking a Sender on Alice Mail: Step-by-Step Guide

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Proper management of anti-spam filters on Alice Mail protects the inbox from threats and useless messages.

When you repeatedly receive annoying emails from the same address, the most direct solution is to block the sender. This operation prevents any future communication from that address from reaching your inbox. The procedure on Alice Mail is simple and intuitive. Once the unwanted email is open, simply locate and click on the Block option, usually positioned near the sender’s address. After confirming the operation, the sender is added to a personal “blacklist,” known as the Blocked Senders Filter. This list can be consulted and modified at any time. To do so, you must access the webmail Settings, select Mail preferences, and then Blocked senders. From here, you can view all blocked addresses, remove one blocked by mistake, or even manually add new addresses to block preventively.

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Reporting Spam: A Gesture for You and the Community

There is a fundamental difference between simply deleting an email and reporting it as spam. While the first action moves the message to the trash, the second is a proactive action that contributes to improving filter effectiveness for everyone. When a user reports a message, they are “teaching” the Alice Mail system to recognize that type of email as unwanted. To report an email, select it from the inbox without opening it and click on the Spam button present in the top toolbar. The message will be immediately moved to the Spam folder. This seemingly small gesture has great collective value: the more users report a certain type of message, the faster TIM’s centralized filters will learn to block it for the entire community, protecting other users from the same threat as well. It is a practical example of how collaboration, a value deeply rooted in Mediterranean culture, can be successfully applied in the digital world too.

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Beyond Blocking: Proactive Strategies for a Clean Inbox

Blocking and reporting are reactive actions, but the best defense against spam is prevention. Adopting some prudent habits can drastically reduce the amount of junk mail received. The golden rule is to protect your main email address. Avoid publishing it on websites, forums, or social networks. When you sign up for online services, newsletters, or promotions, carefully evaluate the site’s reliability. An excellent strategy is to use a secondary email address or an alias for non-essential registrations, preserving your main inbox for important communications. Always pay attention before clicking on links or downloading attachments from unknown senders. Often, a careful analysis of the sender’s address and the subject line can reveal a phishing attempt before even opening the email. This proactive approach is the first and most important filter against digital threats.

When the Filter Gets It Wrong: Managing False Positives

No filter is perfect, and sometimes it can happen that a legitimate and important email is erroneously classified as spam. This phenomenon is known as a “false positive.” If you are waiting for an important communication that doesn’t arrive, it is always a good rule to check the Spam folder. If you find an email that shouldn’t be there, you can easily correct its classification. Open the Spam folder, select the message in question, and click on the No Spam (or “Not spam”) button. This action will not only move the email to the inbox but also signal to the system that messages from that sender are trustworthy. To prevent this from happening again, it is advisable to add the sender’s address to your address book or a “whitelist” (list of trusted senders), if the function is available. Periodically checking the spam folder, perhaps once a day, is a small habit that can prevent the loss of crucial communications, ensuring that problems related to the fact that Alice Mail is not working as expected are minimized.

  1. Blocking a specific sender

    Open the unwanted email, locate the Block option near the sender’s address, and confirm the operation. This prevents future communications from that address to your inbox.

  2. Managing the blocked senders list

    Access Settings, choose Mail preferences, and then Blocked senders. From here you can view the blacklist, remove incorrect blocks, or manually add new addresses to stop.

  3. Correctly reporting Spam

    Select the message from the inbox without opening it and click on the Spam button. The email is moved, and the system learns to recognize and block similar threats for the whole community.

  4. Recovering false positives

    Check the Spam folder for any errors. If you find a legitimate email, select it and click on No Spam to move it to the inbox and mark the sender as safe.

  5. Adopting prevention strategies

    Protect your privacy by avoiding publishing your main email online. Use aliases for secondary services and always verify the reliability of links before clicking or downloading attachments.

In Brief (TL;DR)

Discover how to effectively manage spam on Alice Mail, learning to block unwanted senders and report emails for a cleaner mail experience.

Find out how to block unwanted senders and report messages to train filters and protect your account.

Additionally, we will show you how to correctly report unwanted emails, a fundamental action to boost the effectiveness of anti-spam filters.

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Conclusions

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Managing spam on Alice Mail is an activity that requires a mix of awareness and action. Using the tools provided by TIM, such as blocking senders and reporting junk mail, is the first fundamental step to defending your inbox. These actions, simple yet powerful, not only clean our inbox but contribute to making the email ecosystem safer for everyone. However, technology alone is not enough. True innovation lies in a proactive approach: protecting your address, being wary of suspicious communications, and periodically checking the spam folder to correct filter errors. By adopting these practices, which blend the prudence of tradition with the efficiency of modern technology, every user can transform their Alice Mail inbox from a vulnerable target into a well-protected digital fortress, ensuring that an essential tool for daily life remains reliable and secure.

Frequently Asked Questions

disegno di un ragazzo seduto con nuvolette di testo con dentro la parola FAQ
How can I permanently block a sender on Alice Mail?

To stop receiving messages from a specific address, open the unwanted email and select the Block option located near the sender name. Alternatively, you can manage your blacklist by accessing Settings, selecting Mail preferences, and navigating to Blocked senders to manually add or remove addresses. This prevents any future communication from that source from reaching your inbox.

What is the difference between deleting an email and reporting it as spam?

Deleting an email simply moves it to the trash, whereas reporting it is a proactive measure that improves security. By selecting a message and clicking the Spam button, you train the TIM Mail filters to recognize and block similar threats in the future. This action helps the algorithm learn and benefits the entire user community by reducing the circulation of harmful messages.

How do I recover a legitimate email that was sent to the Spam folder?

If a safe message is incorrectly classified as junk, known as a false positive, open the Spam folder and select the email. Click the No Spam button to immediately move it to your inbox and signal to the system that the sender is trustworthy. Adding the sender to your address book or whitelist also helps prevent this issue from recurring.

How long do messages remain in the Alice Mail Spam folder?

Emails classified as junk are stored in the Spam folder for a limited time, typically 20 days. After this period, the system automatically and permanently deletes them to free up storage space. It is advisable to check this folder periodically to ensure no important messages are lost before the automatic deletion occurs.

What are the best strategies to keep my Alice Mail inbox free from spam?

Prevention is the most effective defense. Avoid publishing your main email address on public websites or forums, and consider using a secondary email or alias for newsletters and online registrations. Furthermore, never click on suspicious links or download attachments from unknown senders, as this can expose you to phishing and malware while confirming your address to spammers.

Francesco Zinghinì

Electronic Engineer with a mission to simplify digital tech. Thanks to his background in Systems Theory, he analyzes software, hardware, and network infrastructures to offer practical guides on IT and telecommunications. Transforming technological complexity into accessible solutions.

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