In an increasingly connected world, managing email from a smartphone has become an indispensable daily task. For many Italians, Alice Mail (now TIM Mail) represents a piece of digital history, an email address that combines tradition with the need for innovation. Although there is no dedicated official application, it is possible to continue using this historic service on any Android device quickly and easily. Configuring the account on an email client like Gmail is not only possible but also offers the advantage of centralizing all your email inboxes in one place.
This complete guide was created to accompany the user, step by step, in configuring Alice Mail on Android. We will analyze the procedure for the Gmail app, the most widespread and pre-installed app on many devices, and provide the necessary indications for using alternative email clients. The goal is to make the experience fluid and accessible to everyone, from digital natives to those less familiar with technology, combining the practicality of new technologies with the reliability of a long-established email service.
Before starting: Alice Mail configuration parameters
To correctly configure an Alice Mail (or TIM Mail) account on any email client, it is essential to have the correct server parameters at hand. These data are the “coordinates” that allow the application to communicate with the email service to download and send messages. The two main protocols used are IMAP and POP3. IMAP is the recommended choice because it keeps mail synchronized across all devices, while POP3 downloads messages to the single device, removing them from the server.
Here are the essential and updated parameters for manual configuration, valid for @alice.it, @tim.it, and @tin.it addresses. For incoming mail (IMAP), the server is imap.tim.it and the port to use is 143. If you prefer the POP3 protocol, the server is pop.tim.it with port 110. For outgoing mail (SMTP), essential for sending emails, the server is smtp.tim.it and the port is 587. It is important to remember that the outgoing mail server always requires authentication, using the same username (the full email address) and the same password as the account.
Configuring Alice Mail on the Gmail app: the step-by-step procedure
The Gmail application is pre-installed on most Android devices and represents one of the most convenient solutions for managing email accounts from different providers. Thanks to support for standard protocols like IMAP and POP3, adding an Alice Mail account is a quick operation requiring just a few simple steps. This allows you to unify the management of personal and work emails in a single interface, taking advantage of the security and constant updates guaranteed by Google.
To start, open the Gmail app and tap your profile icon in the top right corner. Select “Add another account” and, on the next screen, choose the “Other” option. At this point, enter your full Alice Mail address (e.g., name@alice.it) and proceed with manual setup. You will be asked to choose between the IMAP or POP3 protocol: as mentioned earlier, IMAP is the recommended choice to keep mail synchronized. Enter your account password and proceed. The app will attempt to automatically fill in the servers, but if necessary, enter the correct parameters (IMAP server: imap.tim.it, SMTP server: smtp.tim.it, SMTP port: 587) and complete the configuration. If you have problems with a forgotten password, there are specific recovery procedures.
Using alternative email clients on Android

Although Gmail is an excellent choice, the Android ecosystem offers numerous alternatives for email management, each with unique features. Apps like Microsoft Outlook, BlueMail, or Aqua Mail are highly appreciated for their advanced features and extensive customization possibilities. Outlook, for example, is known for its excellent integration with the calendar and Microsoft services, making it ideal in professional contexts. BlueMail stands out for a modern interface and the ability to group emails into smart conversations (smart clustering). The procedure for adding an Alice Mail account is similar for all these applications: it involves starting the addition of a new account, selecting “Other” or a manual configuration (IMAP/POP3), and entering the server parameters discussed previously. The choice of client depends on personal preferences and specific organization and productivity needs. If your mailbox is full, some clients offer integrated tools to free up space quickly.
Troubleshooting common configuration issues
During the configuration of Alice Mail on Android, some issues may arise. One of the most common problems is the inability to send or receive emails, often caused by incorrect server parameters. The first thing to do is meticulously verify that the server names (imap.tim.it and smtp.tim.it) and port numbers (143 for IMAP, 587 for SMTP) are correct. Another frequent error concerns outgoing server authentication (SMTP): it is essential that it is enabled and uses the same credentials (email and password) as the incoming mail.
Sometimes, the problem might not depend on the configuration, but on external factors. For example, if you are using a Wi-Fi network with restrictions or an unstable data connection, the app might fail to connect to the mail servers. In other cases, temporary errors on TIM servers, such as error 71003, can prevent access. If the problem persists after checking all parameters, a solution may be to remove the account from the app and repeat the configuration procedure from scratch. Finally, for access-related problems, it is always useful to consult the official TIM support pages.
- Retrieve IMAP and SMTP server parameters
Before starting, note down the necessary data: incoming server imap.tim.it (port 143) and outgoing server smtp.tim.it (port 587) for correct configuration.
- Start adding account on Gmail
Open the Gmail app on your Android smartphone, tap the profile icon in the top right, select ‘Add another account’, and then choose the ‘Other’ option.
- Enter credentials and choose IMAP
Type your full email address (e.g., name@alice.it). Select manual setup and choose the ‘Personal (IMAP)’ protocol to sync emails.
- Configure the incoming mail server
Enter your password and verify the incoming server settings. Ensure the server is imap.tim.it and the port is correctly set to 143.
- Set up the outgoing mail server
Configure the SMTP server to smtp.tim.it with port 587. It is crucial to enable authentication using the same username and password as the incoming mail.
- Verify operation and resolve errors
Complete the procedure. If you cannot send or receive mail, check your internet connection and verify there are no typos in the server parameters.
In Brief (TL;DR)
In this guide, you will discover how to configure your Alice Mail email account on any Android smartphone or tablet, either via the Gmail app or using other email clients.
In this guide, you will find all the IMAP and POP3 parameters and step-by-step instructions to set up your account, whether you prefer the Google app or another email client.
You will find all the necessary IMAP and SMTP parameters to successfully complete the configuration.
Conclusions

Configuring Alice Mail on an Android device is a task within everyone’s reach, allowing you to integrate a historic email service with the modern features offered by smartphones. Whether you choose the convenience of the Gmail app or the versatility of an alternative client like Outlook or BlueMail, the key to success lies in using the correct IMAP and SMTP parameters provided by TIM. This guide has provided all the necessary steps and solutions to common problems to ensure a smooth and uninterrupted user experience.
Keeping an Alice Mail address active today means preserving a piece of one’s digital identity, combining the familiarity of a historic service with the efficiency of current tools. The ability to manage multiple accounts in a single app significantly improves daily productivity, demonstrating how tradition and innovation can coexist harmoniously even in the world of technology. With the right settings, your Alice mailbox will always be at hand, ready for everyday communications.
Frequently Asked Questions

No, there is currently no dedicated official application for Alice Mail or TIM Mail on the Google Play Store. However, you can easily use the service on any Android smartphone by configuring your account within the Gmail app or other third-party email clients like Microsoft Outlook or BlueMail. You simply need to add a new account using the Other option and manually input the correct IMAP and SMTP server parameters to establish the connection.
To successfully configure Alice Mail, you must use specific server coordinates. For incoming mail using the recommended IMAP protocol, set the server to imap.tim.it with port 143. For outgoing mail, the SMTP server is smtp.tim.it and the port is 587. It is crucial to ensure that authentication is enabled for the outgoing server, using your full email address and password. These settings are valid for alice.it, tim.it, and tin.it domains.
The inability to send emails is frequently caused by incorrect Outgoing Server (SMTP) settings. You should verify that the SMTP server is set to smtp.tim.it with port 587. Most importantly, check that you have enabled the option requiring authentication for outgoing mail. The app must use the same username and password for sending as it does for receiving. If these settings are correct, the issue might be related to a temporary network restriction or a service outage.
IMAP is generally the recommended choice for modern smartphones. This protocol keeps your email synchronized across all your devices, meaning that if you read or delete a message on your Android phone, that change is reflected on your computer as well. POP3, conversely, downloads messages to a single device and often removes them from the server, which can lead to fragmented email history and data loss if you use multiple devices to access your account.
Yes, the Android ecosystem allows you to use various email clients including Microsoft Outlook, BlueMail, or Aqua Mail. The configuration process is very similar to that of Gmail. You will need to select the option to add an account, choose IMAP, and manually enter the server parameters provided by TIM. Using Outlook can be particularly beneficial if you wish to integrate your Alice Mail account with professional calendars and other Microsoft productivity tools.




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