In Brief (TL;DR)
In this complete guide, you will discover how to send heavy files, documents, and presentations via WhatsApp Web, analyzing size limits, supported formats, and the most effective tricks of 2025.
We will explore size limits, supported file formats, and the most effective strategies for sharing work documents and presentations directly from your computer.
Discover updated limits, compatible formats, and the most effective strategies for sharing work files and heavy documents without any problems.
The devil is in the details. 👇 Keep reading to discover the critical steps and practical tips to avoid mistakes.
In the digital age, where communication speed is paramount, WhatsApp has established itself as an indispensable tool not only for private conversations but also in the professional sphere. In Italy, a country with a strong culture of social interaction and an entrepreneurial fabric made up of small and medium-sized enterprises, the messaging app has become a privileged channel for quick exchanges. With a staggering 33 million active users in our country alone, the platform has revolutionized the way we interact. The ability to use WhatsApp Web has further broken down barriers between smartphones and computers, making the management of work communications even simpler. The need to share documents, presentations, and large multimedia files has grown hand in hand, driving the platform to constantly evolve.
This guide was created to explore in detail how to send large files and documents via WhatsApp Web, analyzing limits, supported formats, and best practices for efficient and secure use. A journey between tradition and innovation, where the usual immediacy of a message joins the need to transfer complex content, combining Mediterranean practicality with the efficiency required by the European market. We will discover how to overcome obstacles and make the most of the potential of this tool, now rooted in our daily work and personal lives.

The big leap: the 2 GB file limit
The real turning point for professionals and everyday users came with the increase in the file sharing limit. WhatsApp raised the maximum allowed size for documents to 2 GB, a monumental change compared to the previous 100 MB limit. This innovation aligned the app with competitors like Telegram and transformed WhatsApp into a true work tool, capable of handling heavy presentations, high-resolution videos, and entire document packages without having to resort to external services. To send a heavy file via WhatsApp Web, simply drag it directly into the chat or use the paperclip icon and select the “Document” option. This method is crucial: sending a video or image as a “Document” preserves its original quality, avoiding the automatic compression applied by the app.
Supported formats: not just PDFs and images

The versatility of WhatsApp Web also lies in the wide range of supported file formats. While sharing was initially limited to images, videos, and a few document types like PDFs, today it is possible to send practically any type of file, provided the 2 GB limit is respected. Among the most common supported video formats, we find MP4, AVI, MKV, and MOV. Regarding documents, in addition to the classic .pdf, .doc, .xls, and .ppt, it is also possible to send compressed archives like .zip and .rar. This flexibility makes the platform suitable for multiple professional contexts, from sharing graphic projects to sending contracts and detailed reports. The important thing is to always remember to use the “Document” option to ensure the file arrives at its destination intact and unaltered.
WhatsApp at work: a Mediterranean habit

In Italy and many Mediterranean countries, the use of WhatsApp in the workplace has become a deeply rooted custom. A study revealed that over 70% of employees use messaging apps to exchange work information, sometimes even sensitive data. This trend, while reflecting the need for immediacy and a direct, informal communication channel, also raises important questions regarding security and corporate data management. Sending a contract or a quote via WhatsApp Web is undoubtedly faster than traditional email. However, it is fundamental that companies establish clear guidelines for the secure use of WhatsApp, to avoid the leakage of critical information and ensure compliance with privacy regulations like the GDPR.
Unity is strength: when WhatsApp isn’t enough
Despite the limit increase to 2 GB, situations may arise where it is necessary to send even larger files. In these cases, the best solution is to integrate WhatsApp with cloud storage services like Google Drive or Dropbox, or with file transfer platforms like WeTransfer. The mechanism is simple: upload the file to the external service and share the generated link directly in the WhatsApp chat. This approach offers several advantages. It allows you to overcome any size limit and have greater control over file access, setting passwords or expiration dates for the download. It is a strategy that combines the immediacy of WhatsApp with the power and security of specialized services, representing a perfect hybrid solution for the most complex professional needs.
Tradition and innovation in file management
File sharing on WhatsApp Web perfectly embodies the combination of tradition and innovation that characterizes Italian digital culture. On one hand, there is the tradition of direct, almost colloquial communication, typical of interpersonal relationships in our country. On the other, there is technological innovation that allows complex data packages to be exchanged in moments. A practical example is that of an architect sending high-resolution PDF project plans directly to a client via chat, receiving immediate feedback. Or, the small business owner sharing a promotional video of a new product with their network of agents. These scenarios, unthinkable just a few years ago, are now the norm thanks to tools like WhatsApp Web, which confirms itself as a fundamental resource for productivity.
Security and best practices: protecting information
Convenience must never come at the expense of security, especially when dealing with corporate or personal data. Although WhatsApp uses end-to-end encryption, which protects messages and files during transfer, the final responsibility lies with the user. It has emerged that about one in four professionals admits to having mistakenly sent confidential documents to the wrong recipient via messaging apps. For this reason, it is essential to adopt some best practices: always carefully verify the recipient before sending, avoid sharing extremely sensitive information like passwords or bank details, and, if possible, use password-protected files. Furthermore, for more organized management and more efficient retrieval, it is useful to take advantage of the advanced search and chat archiving features.
- Access WhatsApp Web
Open the browser on your computer and connect to WhatsApp Web by scanning the QR code with your phone. Ensure you have a stable connection to manage the transfer.
- Open the chat and click on the paperclip
Enter the conversation with the desired contact or group. Click on the paperclip icon (attachments) located at the bottom left, near the text bar.
- Select the Document option
Choose ‘Document’ from the menu. This step is crucial for sending files up to 2 GB and maintaining the original quality of photos and videos by avoiding compression.
- Upload the file from your computer
Select the desired file (PDF, video, ZIP, etc.) from your PC folders. Alternatively, you can drag the file directly into the chat for immediate upload.
- Use the Cloud for files larger than 2 GB
If the file exceeds the 2 GB limit, upload it to external services like Google Drive or WeTransfer. Generate a sharing link and paste it into the chat for download.
- Verify recipient and security
Before confirming the send, check that the recipient is correct. Avoid sharing unprotected sensitive data and consider using passwords for confidential files.
Conclusions

Sending heavy files and documents via WhatsApp Web has marked a fundamental stage in the evolution of digital communication, both in Italy and the rest of Europe. The ability to transfer up to 2 GB of data has made this platform a powerful and versatile work tool, capable of meeting the needs of an increasingly dynamic market. The integration between the immediacy typical of Mediterranean culture and the efficiency required by the professional world has found a precious ally in WhatsApp Web. However, it is crucial not to forget the importance of security and conscious data management. Learning to use its functions correctly, such as sending via “Document” to preserve quality, and knowing the alternatives for extra-large files, allows professionals and users to fully exploit the potential of this tool, perfectly balancing tradition and innovation in everyday life.
Frequently Asked Questions

On WhatsApp Web, you can send files up to 2 GB in size. To take advantage of this limit, it is essential to select the ‘Document’ option (the paperclip icon) and not send media files directly from the gallery, as they would be compressed and subject to lower size limits.
To share files that exceed the 2 GB limit, the best practice is to upload them to a cloud storage service like Google Drive, Dropbox, or WeTransfer. Once the file is uploaded, simply copy and paste the sharing link into the WhatsApp chat. Alternatively, you can compress the file into a format like .zip or .rar to reduce its size before sending.
Quality is reduced only if you send photos and videos by selecting them from the ‘Gallery’. To preserve original quality and send files without compression, you must use the ‘Document’ function. This method ensures that the recipient receives the file exactly as it was saved on your computer.
WhatsApp protects messages with end-to-end encryption, making data transmission secure. However, use in a work context presents risks, such as the possibility of sending a document to the wrong person or the difficulty in separating private life from professional life. For highly sensitive corporate data, it is often preferable to use collaboration platforms specifically created for the business context.
Through the ‘Document’ function, WhatsApp Web supports sending a wide range of file formats. These include the most common office documents (PDF, .docx, .xlsx, .pptx), images (.jpg, .png), videos (.mp4, .mov, .avi), and compressed archives (.zip, .rar). In practice, almost any type of file can be shared, provided it respects the size limit.

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