Welcome to the complete guide to TIM Alice Mail! Whether you are new users or need help recovering your password, you will find all the answers here. Configuration for different devices, account management, security, advanced features, and troubleshooting common problems: we will accompany you step by step into the world of Alice Mail, to make the most of its potential.
What is TIM Alice Mail?
TIM Alice Mail is the free email service offered by TIM, accessible to everyone, customers and non-customers alike. It unifies your communications, from managing TIM bills to personal correspondence, in a single email inbox.
Advantages of Alice Mail:
- Free: The service is completely free, regardless of whether you are a TIM customer or not.
- Accessible: You can access your inbox from any device connected to the Internet, via webmail or dedicated apps.
- Integrated with TIM services: If you are a TIM customer, you can manage your bills, invoices, and communications with customer support directly from your Alice Mail inbox.
- Easy to use: The intuitive interface makes email management simple and fast.
How to create an Alice Mail account
Creating an Alice Mail account is simple and fast. Follow these steps:
- Go to the registration page: Open your web browser and visit the Alice Mail registration page on the TIM website.
- Fill out the registration form: Enter your personal details, choose a username (which will also be your email address) and a secure password.
- Verify your account: TIM will send you a confirmation email to the address you provided. Click on the link in the email to verify your account.
- Start using Alice Mail: Once your account is verified, you can access your inbox and start sending and receiving emails.
Tips for choosing a username and password:
- Username: Choose a username that is easy to remember and represents you.
- Password: Create a secure password, with at least 8 characters, including uppercase and lowercase letters, numbers, and symbols.
Alice Mail Configuration



Configuration on Outlook
To configure Alice Mail on Outlook, follow these steps:
- Open Outlook: Launch Microsoft Outlook on your computer.
- Add a new account: Go to “File” > “Add Account”.
- Enter your Alice Mail account details: Enter your Alice Mail email address and password.
- Configure mail servers:
- Complete the configuration: Follow the on-screen instructions to complete the account setup.
Configuration on Android
To configure Alice Mail on an Android device, follow these steps:
- Open the Email app: Launch the Email application on your Android device.
- Add a new account: Tap “Add account”.
- Select “Other”: Choose the “Other” option to manually configure the account.
- Enter your Alice Mail account details: Enter your Alice Mail email address and password.
- Configure mail servers:
- Incoming mail server (POP3): pop.tim.it
- Incoming mail server (IMAP): imap.tim.it
- Outgoing mail server (SMTP): smtp.tim.it
- Complete the configuration: Follow the on-screen instructions to complete the account setup.
Configuration on iPhone
To configure Alice Mail on an iPhone, follow these steps:
- Open Settings: Go to Settings on your iPhone.
- Select “Mail”: Tap the “Mail” option.
- Add a new account: Tap “Accounts” > “Add Account”.
- Select “Other”: Choose the “Other” option to manually configure the account.
- Enter your Alice Mail account details: Enter your Alice Mail email address and password.
- Configure mail servers:
- Incoming mail server (POP3): pop.tim.it
- Incoming mail server (IMAP): imap.tim.it
- Outgoing mail server (SMTP): smtp.tim.it
- Complete the configuration: Follow the on-screen instructions to complete the account setup.
Access and usage of the mailbox
You can access your Alice Mail inbox from any web browser by visiting the TIM Mail website and entering your login credentials (email address and password).
Alice Mail Web Interface:
The Alice Mail web interface is intuitive and easy to use. Here are the main sections:
- Inbox: Displays received emails.
- Sent Mail: Displays sent emails.
- Drafts: Saves emails you are writing.
- Trash: Contains deleted emails.
- Spam: Contains unwanted emails.
- Contacts: Manage your contacts.
- Settings: Customize your account settings.
Basic Functions:
- Write an email: Click on “Write” to compose a new email.
- Reply to an email: Click on “Reply” to answer the sender of an email.
- Forward an email: Click on “Forward” to send an email to another recipient.
- Delete an email: Click on “Delete” to move an email to the Trash.
- Move an email: Drag an email into a folder to organize your mail.
Security and protection of the Alice Mail account
The security of your Alice Mail account is fundamental to protecting your personal data and communications. Here are some tips to protect your account:
- Choose a secure password: Use a complex password, with at least 8 characters, including uppercase and lowercase letters, numbers, and symbols.
- Enable two-factor authentication: Two-factor authentication adds an extra layer of security to your account, requiring a verification code in addition to the password to log in.
- Beware of phishing emails: Do not click on links or attachments in suspicious emails. Phishing emails try to steal your login credentials or other personal information.
- Manage privacy settings: Regularly check your account privacy settings and modify them according to your needs.
Advanced features of Alice Mail
Alice Mail offers a range of advanced features that can simplify email management and improve your productivity.
- Spam filters: Spam filters automatically block unwanted emails, preventing them from clogging your inbox.
- Folder management: Create custom folders to organize your emails efficiently.
- Labels: Assign labels to emails to classify and find them easily.
- Automatic forwarding: Set up automatic forwarding to send received emails to another email address.
- Automatic replies: Configure automatic replies to notify senders that you are away or cannot reply to their emails immediately.
- Contacts: Save contacts in the address book to always have them at hand.
Alice Mail for professionals and companies
An Alice Mail email inbox can also be a valid solution for professionals and small businesses looking for a reliable and free email service.
Advantages for professionals and companies:
- Professionalism: An email address with your business domain conveys a more professional image.
- Multi-account management: You can manage multiple email accounts from a single interface.
- Integration with other TIM services: If your company uses other TIM services, you can integrate them with Alice Mail to simplify communication management.
Troubleshooting common problems
Here are some of the most common problems you might encounter with Alice Mail and their solutions:
- Email sending and receiving issues:
- Check your Internet connection.
- Make sure you have entered the recipient’s email address correctly.
- Check the outgoing mail server settings.
- Verify that your mailbox is not full.
- Synchronization errors on mobile devices:
- Check your Internet connection.
- Make sure you have entered the account settings correctly.
- Restart your mobile device.
- Full mailbox:
- Delete emails you no longer need.
- Move emails to an archive folder.
- Account lockout:
- Contact TIM customer support to unlock your account.
Password recovery and support
If you have forgotten your Alice Mail account password, you can recover it by following these steps:
- Go to the password recovery page: Visit the password recovery page on the TIM website.
- Enter your email address: Enter the email address of your Alice Mail account.
- Follow the instructions: TIM will send you an email with a link to reset your password.
TIM Customer Support:
For any technical problems or support requests, you can contact TIM customer service by calling the toll-free number 187.
Alternatives to Alice Mail: other email providers
Besides TIM Alice Mail, there are many other free email providers, each with its own features and functions. Here are some of the most popular ones:
- Gmail: Google’s email service, with an intuitive interface, generous storage space, and integration with other Google services.
- Outlook.com: Microsoft’s email service, with an interface similar to Microsoft Outlook and integration with other Microsoft services.
- Yahoo Mail: One of the first free email services, with a classic interface and basic features.
- Alice Mail Account Creation
Visit the registration page on the TIM website, enter your personal details, and choose a username and password. Click on the confirmation link received via email to activate the mailbox.
- Access via Webmail
Access your mailbox from any browser by visiting the TIM Mail website. Enter your full email address and the chosen password to enter the inbox.
- Mail Server Parameters
To configure external clients, use these parameters: Incoming server IMAP (imap.tim.it) or POP3 (pop.tim.it) and Outgoing server SMTP (smtp.tim.it) to send messages.
- Configuration on Clients and Apps
Open the settings of your client (Outlook, Mail iOS, or Android), choose ‘Add account’, select ‘Other’, and enter the credentials and server parameters indicated in the previous step.
- Account Security
Protect your email by setting a complex password with numbers and symbols. Enable two-factor authentication in the settings to add an extra layer of protection.
- Forgotten Password Recovery
If you lose your credentials, visit the password recovery page on the TIM website. Enter your email and follow the guided procedure to securely reset your access code.
In Brief (TL;DR)
TIM Alice Mail is a free email service accessible to everyone, with basic and advanced features to manage emails efficiently.
It is possible to configure Alice Mail on various devices and email clients, customize security settings, and contact TIM customer support in case of problems.
It also offers an intuitive interface and the possibility of integration with other TIM services, making it an interesting choice for individuals and professionals.
Conclusions

TIM Alice Mail stands out as a robust and versatile email service, capable of meeting the needs of a wide range of users, from private individuals to professionals. Its free nature, combined with ease of use and integration with TIM services, makes it an attractive choice in the landscape of email providers.
One of the strengths of Alice Mail is its accessibility. Whether you are at home, in the office, or traveling, you can access your mailbox from any device connected to the Internet, via the web interface or dedicated apps for smartphones and tablets. This flexibility allows you to stay connected and manage your emails efficiently, wherever you are.
Furthermore, Alice Mail offers a complete set of features, ranging from basic tools for inbox management to more advanced options such as spam filters, folder management, and automatic forwarding. These features allow you to customize the user experience and adapt the service to your specific needs.
Regarding security, TIM has implemented various measures to protect user accounts from unauthorized access and cyber threats. Two-factor authentication, anti-phishing protection, and the ability to customize privacy settings contribute to ensuring the security of data and communications.
Finally, the TIM customer support service is always available to resolve any technical issues or answer questions about using Alice Mail. The availability of a dedicated toll-free number and an online FAQ section ensures timely and reliable support.
Ultimately, TIM Alice Mail represents a complete and reliable email solution that combines ease of use, advanced features, and attention to security. If you are looking for a free and versatile email service, Alice Mail certainly deserves your attention.
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Frequently Asked Questions

Yes, Alice Mail is a free service available to everyone, even for those who are not TIM customers.
You can recover the password by following the password recovery procedure on the TIM website.
Yes, Alice Mail can be configured on Android smartphones and iPhones via the email account settings.
If your mailbox is full, you can delete emails you no longer need or move them to an archive folder.
To protect your account, we recommend using a secure password, enabling two-factor authentication, and being wary of phishing emails.




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