In Brief (TL;DR)
Turning off voicemail is a simple process that can be done via codes, apps, or by contacting your carrier’s customer service.
Deactivation offers benefits in terms of control, time saving, and privacy, but may carry the risk of missing important calls.
Carefully weigh the pros and cons before making a decision.
The devil is in the details. 👇 Keep reading to discover the critical steps and practical tips to avoid mistakes.
Tired of listening to voicemail messages? Turning off voicemail on your mobile phone is easier than you think! This guide will show you step-by-step how to do it, with clear and simple instructions for major phone carriers, including Fastweb. Discover how to free yourself from voicemail and manage your calls more efficiently.

Why Turn Off Voicemail?
In today’s fast-paced world, voicemail can seem like a relic of the past. Many prefer the speed and immediacy of messaging apps or simply the ability to call back when they have time. But what are the specific reasons for turning off voicemail?
- Preference for missed calls: Some users prefer seeing a missed call and deciding later whether to call back, rather than having to listen to a voice message.
- Use of messaging apps: With the advent of WhatsApp, Telegram, and other messaging apps, voice communication is often relegated to a secondary role.
- Avoid wasting time: Listening to voicemail messages can take time, especially if you receive many calls.
- Privacy: Some users might be concerned about the privacy of their voice messages.
- Cost: Some carriers may charge fees for listening to voicemail messages.
Turn Off Voicemail: Carrier Guide

Every phone carrier has specific procedures to turn off voicemail. Here is a detailed guide for the main Italian carriers:
TIM
- Via code: Type
**62*489#on your phone keypad and press the call button. - Via MyTIM app: Log in to the MyTIM app, go to the “Services” section, and follow the instructions to deactivate voicemail.
- Via Customer Service: Contact TIM Customer Service at 119 and follow the operator’s instructions.
Vodafone
- Via code: Type
**62*6233#and press the call button. - Via My Vodafone app: Log in to the My Vodafone app, go to the “Services” section, and follow the instructions to deactivate voicemail.
- Via Customer Service: Contact Vodafone Customer Service at 190 and follow the operator’s instructions.
WINDTRE
- Via code: Type
**62*4130#and press the call button. - Via WINDTRE app: Log in to the WINDTRE app, go to the “Services” section, and follow the instructions to deactivate voicemail.
- Via Customer Service: Contact WINDTRE Customer Service at 159 and follow the operator’s instructions.
Iliad
- Via Personal Area: Access your Iliad Personal Area on the website and deactivate voicemail from the settings.
- Via Customer Service: Contact Iliad Customer Service at 177 and follow the operator’s instructions.
Fastweb
- Via MyFASTPage: Access your MyFASTPage on the Fastweb website, go to the “Services” section, and follow the instructions to deactivate voicemail.
- Via Customer Service: Contact Fastweb Customer Service at 192193 and follow the operator’s instructions.
Alternative Methods: Codes and Apps

In addition to carrier-specific methods, there are universal codes and dedicated apps that allow you to turn off voicemail on various devices.
Universal Codes
- Unconditional deactivation:
##002#(cancels all call forwarding) - Deactivation when unreachable:
##62# - Deactivation when busy:
##67# - Deactivation when no answer:
##61#
Dedicated Apps
- Call Blocker & SMS Blocker: This app allows you to block unwanted calls and manage voicemail.
- Should I Answer?: This app provides information on incoming calls and allows you to block or divert suspicious calls.
What Happens After Deactivation?
After turning off voicemail, incoming calls will no longer be diverted to your voice mailbox. Depending on your carrier and phone settings, several situations may occur:
- Continuous ringing: The phone will ring until the call is ended by the caller.
- Busy signal/message: A default or custom busy message may be played.
- Call forwarding: Call forwarding to another number may be set up.
Pros and Cons of Deactivation
Like any choice, turning off voicemail has both advantages and disadvantages:
Pros
- Greater control over calls: You can decide whether or not to call back based on the caller’s number.
- Time saving: You won’t have to listen to useless voice messages anymore.
- Greater privacy: Your voice messages will no longer be stored.
Cons
- Risk of missing important calls: If you are unreachable, the caller won’t be able to leave you a message.
- Difficulty managing calls in specific situations: For example, if you are in a meeting or driving.
Comparative and Summary Table
| Carrier | Deactivation Code | Application | Customer Service |
|---|---|---|---|
| TIM | **62*489# | MyTIM | 119 |
| Vodafone | **62*6233# | My Vodafone | 190 |
| WINDTRE | **62*4130# | WINDTRE | 159 |
| Iliad | – | Personal Area | 177 |
| Fastweb | – | MyFASTPage | 192193 |
Examples of Personalized Busy Messages
If you decide to set a custom busy message, here are some creative examples:
- “Hi, I am not available right now. Leave a message after the beep or contact me via WhatsApp.”
- “I am busy, but I will call you back as soon as possible. In the meantime, you can send me a text.”
- “Thanks for calling! I cannot answer right now, but I will call you back as soon as possible.”
Conclusions

Voicemail, once an indispensable tool, is gradually losing its centrality in modern communication. The ability to turn it off offers greater flexibility in call management, allowing you to adapt to individual needs and preferences. If you are tired of accumulated voice messages or simply prefer a more direct approach, turning off voicemail might be the ideal solution for you.
Before proceeding, carefully evaluate your needs and the possible consequences. If you decide to turn off voicemail, make sure to inform your regular contacts so they know how to reach you if needed.
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Frequently Asked Questions

Yes, most carriers allow you to reactivate voicemail just as easily as you deactivated it.
If your phone is off, the caller will hear a message stating the phone is unreachable, regardless of whether voicemail is active or not.
Generally yes, deactivating voicemail is free for most carriers. However, it is always advisable to check your carrier’s tariff conditions.
Yes, some carriers allow you to customize the busy message with a voice recording or a predefined text.

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