WhatsApp Web Video Call: Complete Guide

Discover how to make video calls with WhatsApp Web. Easy guide with tips for quality, security, troubleshooting, and FAQs.

Published on Jan 03, 2026
Updated on Jan 03, 2026
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In Brief (TL;DR)

WhatsApp Web offers the ability to make video calls directly from your computer browser.

To start a video call, simply open the chat with the desired contact and click on the camera icon.

Ensure you have a good internet connection and a well-lit environment to get the best possible audio and video quality.

The devil is in the details. 👇 Keep reading to discover the critical steps and practical tips to avoid mistakes.

WhatsApp Web has revolutionized the way we use the popular messaging app, allowing us to chat comfortably from our computer. But did you know that you can also make video calls directly from your browser?

In this complete guide, we will show you step by step how to start a video call with WhatsApp Web, offering you tips to optimize quality and troubleshoot any issues. Get ready to connect with friends and family even more simply and instantly!

Person making a video call with WhatsApp Web
Making video calls with WhatsApp Web is easy and convenient.

What is WhatsApp Web and how does it work

WhatsApp Web is the online extension of the WhatsApp messaging app, accessible via any web browser on a desktop computer or laptop. Essentially, it replicates the app experience on your phone, allowing you to send messages, photos, videos, and, of course, make video calls without having to pick up your smartphone.

To use WhatsApp Web, you need to have an active WhatsApp account on your phone and a stable internet connection on both your phone and computer.

Accessing WhatsApp Web is simple:

  1. Open your web browser and visit the site web.whatsapp.com.
  2. On your phone, open the WhatsApp app and go to “Settings” > “Linked devices” > “Link a device”.
  3. Scan the QR code displayed on the computer screen using your phone’s camera.

In a few moments, WhatsApp Web will sync with your phone and you will be able to view your chats and contacts directly in the browser.

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How to start a video call on WhatsApp Web

WhatsApp Web Video Call: Complete Guide - Summary Infographic
Summary infographic of the article "WhatsApp Web Video Call: Complete Guide"

Making a video call on WhatsApp Web is a breeze! Follow these simple steps:

  1. Open the chat with the person you want to video call.
  2. Click on the camera icon in the top right corner of the chat window.
  3. The call will start and your contact will receive a notification.

During the video call, you will have several options available:

  • Mute microphone: Click on the microphone icon.
  • Turn off camera: Click on the camera icon.
  • Add participants: Click on the icon with the “+” symbol to add other contacts to the video call and turn it into a group call.
  • End the call: Click on the red handset icon.

WhatsApp Web allows you to manage your video calls intuitively and with all essential features just a click away.

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Tips for high-quality video calls on WhatsApp Web

Computer screen open on WhatsApp Web during a video call.
Making video calls via WhatsApp Web simplifies communication from desktops and laptops.

To enjoy high-quality video calls on WhatsApp Web, here are some useful tips:

  • Stable internet connection: Ensure you have a broadband internet connection with good upload and download speeds.
  • Adequate lighting: Position yourself in a well-lit environment to avoid dark or grainy images.
  • Quality audio: Use a good quality microphone or a headset to reduce background noise and improve the clarity of your voice.
  • Close unnecessary applications: Close applications and browser tabs you are not using to free up computer resources and improve video call performance.
  • Update your browser: Make sure you are using the latest version of your web browser to ensure compatibility and access to all features of WhatsApp Web.

By following these simple steps, you can enjoy smooth, high-quality video calls with WhatsApp Web.

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Security and privacy in WhatsApp Web video calls

WhatsApp Web inherits the same security and privacy features as the mobile app. Your video calls are protected by end-to-end encryption, which means only you and the person you are calling can see and hear the content of the call.

WhatsApp does not have access to your personal data and conversations, ensuring the confidentiality of your communications.

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Group video calls on WhatsApp Web

WhatsApp Web also allows you to make group video calls, with the ability to add up to a maximum number of participants (the limit may vary depending on WhatsApp settings).

To start a group video call, follow these steps:

  1. Click on the handset icon in the left sidebar of WhatsApp Web.
  2. Click on the “+” icon to create a new group call.
  3. Select the contacts you want to include in the call.
  4. Click on the camera icon to start the video call.

During the group call, you can manage audio and video options, add or remove participants, and view participants in an organized grid.

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Troubleshooting common issues

Sometimes, while using WhatsApp Web for video calls, you might encounter some issues. Here are solutions to the most common problems:

  • Connection issues: Check your internet connection and ensure it is stable. Restart your router or try connecting to a different Wi-Fi network.
  • Audio or video issues: Check the microphone and camera settings on your computer. Ensure they are correctly connected and configured.
  • Poor call quality: Close unnecessary applications and browser tabs you are not using.
  • WhatsApp Web not connecting: Ensure your phone is on and connected to the internet. Check that the WhatsApp app is updated to the latest version.

If the problem persists, consult the WhatsApp support page or contact support for further help.

Pros and cons of using WhatsApp Web for video calls

WhatsApp Web offers numerous advantages for video calls:

  • Convenience: Make calls from your computer without having to use your phone.
  • Larger screen: Enjoy a better visual experience on a larger screen.
  • Better audio quality: Use your computer’s microphone and speakers for clearer audio.
  • Multitasking: You can continue using your computer for other tasks during the call.

However, there are also some disadvantages to consider:

  • Phone dependency: The phone must be on and connected to the internet to use WhatsApp Web.
  • Connection issues: Call quality can be affected by the stability of the internet connection.
  • Limited features: Some features of the mobile app may not be available on WhatsApp Web.

Overall, WhatsApp Web is a great option for occasional video calls or when you want to use a larger screen. For more intense or professional use, it might be preferable to use the mobile app or other dedicated video calling platforms.

  1. Access the WhatsApp Web site

    Open the browser on your computer and visit the address web.whatsapp.com. Ensure you have a stable internet connection.

  2. Link your device

    Open WhatsApp on your phone, go to Settings > Linked devices > Link a device and scan the QR code on the monitor.

  3. Select the contact

    From the list of conversations on the left, click on the chat of the person you want to video call to open the window.

  4. Start the video call

    Click on the camera icon located in the top right corner of the chat window to start the call.

  5. Manage the call

    During the video call, you can use the icons to mute the microphone, turn off the camera, or add other participants.

  6. End the conversation

    To end the video call, click on the red handset icon. You will automatically return to the chat screen.

Conclusions

disegno di un ragazzo seduto a gambe incrociate con un laptop sulle gambe che trae le conclusioni di tutto quello che si è scritto finora

As we have seen, making a video call with WhatsApp Web is a simple and intuitive process that allows you to connect with your contacts quickly and for free. Whether you are using a desktop computer or a laptop, WhatsApp Web offers you the flexibility to communicate with friends, family, and colleagues wherever you are, as long as you have an internet connection.

Remember to follow the tips we provided to ensure the best possible quality for your video calls and to pay attention to security and privacy aspects.

If you want to stay updated on the latest news and guides about WhatsApp, the web, and the internet, subscribe to our newsletter! We will periodically send you useful and interesting content to navigate safely and make the most of the online world’s potential.

Frequently Asked Questions

disegno di un ragazzo seduto con nuvolette di testo con dentro la parola FAQ
Can I make group video calls on WhatsApp Web?

Yes, WhatsApp Web supports group video calls with a limited number of participants.

What should I do if my video call on WhatsApp Web keeps dropping?

Check the stability of your internet connection and close any applications or browser tabs you are not using.

Is it possible to use WhatsApp Web for video calls without having the phone connected to the internet?

No, the phone must be on and connected to the internet to be able to use WhatsApp Web.

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