In Brief (TL;DR)
Sometimes a CD or DVD can get stuck in your Mac’s drive, but there are several solutions to force its ejection.
Discover the most effective procedures, from keyboard commands to the Terminal, to force eject the disc.
Finally, we’ll guide you through more advanced solutions, such as using specific commands in the Terminal and manual ejection procedures.
The devil is in the details. 👇 Keep reading to discover the critical steps and practical tips to avoid mistakes.
In the digital age, where music, movies, and software live primarily in the cloud, the Compact Disc can seem like a relic of the past. Yet, for many in Italy and across Europe, these silver discs still hold tangible value: a lifetime’s music collection, a wedding video, photo albums, or software purchased years ago. Inserting one of these discs into your Mac, perhaps an older but still perfectly functional model, is an act that blends tradition and innovation. But what happens when innovation stalls and our precious disc refuses to come out? A CD stuck in a Mac isn’t just a technical problem; it’s a memory at risk of being trapped.
This scenario, though increasingly rare with the disappearance of optical drives from new models, can cause some anxiety. The good news is you don’t have to panic. There are numerous solutions, from the simplest to the slightly more technical, to free your disc without damaging it or your computer. In this comprehensive guide, we’ll explore step-by-step all the strategies to solve CD ejection problems on macOS, allowing you to retrieve your physical media and continue enjoying your digital and non-digital treasures.

Why Does a CD Get Stuck in a Mac? The Most Common Causes
Before we get to the solutions, it’s helpful to understand why your Mac might be holding onto a disc. The causes almost always fall into three main categories: software issues, hardware failures, or defects with the disc itself. Identifying the root of the problem can help you choose the most suitable and effective solution, avoiding unnecessary attempts.
A software glitch is the most frequent cause and, fortunately, the easiest to fix. Sometimes, macOS can “forget” it has a disc inserted, or an application might not release it properly after use, preventing ejection. This can happen if the system is overloaded, making the Mac slow to respond, or due to a minor temporary bug. Often, a simple restart or a specific command can resolve the impasse. If the problem is related to software that freezes, force-quitting the application is the first step to take.
Another possibility is a hardware problem. Over time, the ejection mechanism of the SuperDrive or any other optical drive can wear out, get stuck, or fail. Dust and dirt accumulated inside the drive can obstruct the disc’s movement. In these cases, software solutions may not be enough. Finally, don’t underestimate the condition of the disc itself. A warped, cracked, or overly thick CD or DVD, or one with a poorly applied adhesive label, can get physically jammed in the drive, making automatic ejection impossible.
Software Solutions: The Quick and Easy Methods

When a disc refuses to come out, your first line of defense is always software. These methods are safe, non-invasive, and in most cases, effective. Let’s start with the most immediate procedures and then move on to slightly more advanced ones, all of which can be done in a few minutes without any tools.
Standard Eject Commands
Before assuming the worst, try the basics. The most obvious method is to press the Eject key (⏏) on your Mac’s keyboard, usually located in the top-right corner. If that doesn’t work, you can try dragging the disc icon from the Desktop directly to the Trash, which will temporarily turn into an eject icon. Another quick option is to open a Finder window, locate the disc’s name in the sidebar under “Devices” and click the small eject icon next to it. These commands are the pillars of the macOS ejection system and are often enough to resolve a temporary jam.
Restarting Your Mac: A Classic That Works
If the basic commands have no effect, a restart can work wonders. There’s a ‘historic’ Mac trick: restart your computer and, immediately after the startup chime, press and hold the primary mouse button or the trackpad surface. Keep holding it until the Mac forcibly ejects the disc. This command, issued before the operating system fully loads, bypasses any software locks and directly orders the hardware to release the disc. It’s a solution as old as it is effective, a kind of computer ‘folk wisdom’ passed down among Apple users.
Using Disk Utility and Terminal
If the disc is still a prisoner, it’s time to use more powerful tools. Disk Utility, found in the Utilities folder inside Applications, is a disk management tool that can help. Open it, select the stuck CD or DVD from the left-hand column, and click the “Eject” button in the top toolbar. If even that doesn’t work, the Terminal offers an almost foolproof command-line solution. Open Terminal (also in Applications > Utilities) and type the command `drutil eject`, then press Enter. This command communicates directly with the optical drive, forcing it to open. In most cases, this is the definitive software method to solve the problem.
Manual Interventions: When Software Isn’t Enough
Have you tried all the software solutions, but the disc refuses to budge? It could be a mechanical problem. In this case, you can attempt a manual intervention, but with extreme caution. These procedures carry a risk, albeit minimal, of damaging the optical drive or the disc itself. If you don’t feel confident, the best choice is always to contact an Apple Authorized Service Provider.
Many CD/DVD drives, especially older models and external units, are equipped with a manual eject hole. It’s a tiny hole, just big enough to insert the tip of a straightened paperclip. Shut down your Mac, insert the paperclip into the hole, and press firmly but not too forcefully. You’ll feel a small click, and the ejection mechanism will unlock, allowing you to remove the disc. This is a legacy of traditional hardware design, intended for precisely these emergencies. Unfortunately, the built-in SuperDrives in more recent iMacs and MacBooks don’t always have this hole.
Another technique, to be considered a last resort, is the “credit card” method. It involves using a thin, rigid plastic card (like an old loyalty card, not an active credit card!) to try and unjam the disc. Wrap the card in a soft, thin cloth to avoid scratching anything and gently insert it into the drive slot, just above the disc. The goal is to apply slight pressure on the disc to disengage it from the locking mechanism while attempting to eject it via software. This operation is very delicate and, if performed incorrectly, can cause more serious hardware problems.
Prevention: How to Keep the Problem from Happening Again
Successfully ejecting a stuck CD is a relief, but it’s even better to prevent the problem from recurring. With a few simple precautions, you can drastically reduce the risk of future jams and ensure a long life for your optical drive. Prevention, as is often the case, is the best cure and only requires a little care in the daily use of your physical media.
First, pay attention to the quality and cleanliness of your discs. Before inserting a CD or DVD into your Mac, inspect it. Make sure it’s not cracked, warped, or excessively scratched. Remove dust and fingerprints with a soft cloth, always wiping from the center outwards, never in a circular motion. Absolutely avoid inserting discs with thick or peeling adhesive labels, which are one of the most common causes of mechanical jams. A disc in good condition not only reads better but also glides more easily inside the drive.
Also, keep your operating system updated. Apple regularly releases updates for macOS that include bug fixes and stability improvements. An updated system is less prone to software glitches that could interfere with the proper functioning of the optical drive. Make sure you don’t have problems with a stuck Mac update, as an incomplete installation can cause instability. Finally, consider digitizing your most precious discs. Importing your music into iTunes (now Music) or creating a disk image of your important software is a great way to preserve them and access them easily, reducing wear and tear on both the physical disc and the optical drive.
Conclusion

A CD stuck in a Mac can seem like an insurmountable obstacle, an annoying clash between the tangibility of our memories on disc and the elegant but hermetic innovation of Apple computers. However, as we’ve seen, there are numerous ways out. From simple keyboard shortcuts to more specific Terminal commands, software solutions are almost always able to solve the problem quickly and safely. For the most stubborn cases related to mechanical issues, manual interventions offer a last resort, but they must be used with the utmost caution.
This small technological hiccup reminds us of the importance of bridging the past and the present. Our discs, keepers of music, movies, and data, represent a personal and cultural tradition that deserves to be preserved. Knowing how to tackle and solve a problem like a stuck eject mechanism means not only regaining control of our technology but also ensuring that these fragments of personal history are not lost. With the right knowledge, any user can overcome this small challenge and continue to enjoy the best of both worlds: the richness of physical media and the power of their Mac.
Frequently Asked Questions

The first and simplest solution is to drag the disc icon from your Desktop directly to the Trash. Alternatively, you can restart your Mac and, immediately after the startup chime, press and hold the primary mouse button or the trackpad surface until the disc is ejected.
Yes, there are several shortcuts. The most common is to press the **Command (⌘) + E** key combination after selecting the disc. On older keyboards, you might have a dedicated Eject (⏏) key. If these options don’t work, you can open the Disk Utility app, select the stuck disc, and click the eject button.
Absolutely. The Terminal is a powerful tool for solving this problem. Open the **Terminal** app (found in Applications > Utilities), type the command `drutil tray eject` and press Enter. This command communicates directly with the optical drive and often succeeds where other methods fail.
If you’ve already tried all the software solutions (restarting, shortcuts, Terminal) without success, it’s very likely a hardware issue. Other signs include unusual mechanical noises, like clicks or whirring, or if the drive makes no sound and doesn’t even attempt to eject the disc. In these cases, to avoid damaging the disc or the drive, it’s advisable to contact technical support.
No, newer Mac models no longer have a built-in internal CD/DVD drive, a transition Apple began several years ago to make devices thinner and lighter. Therefore, this problem mainly affects older models or anyone using an external optical drive, like the Apple USB SuperDrive. To use CDs or DVDs on a modern Mac, you need to purchase an external drive to connect via USB.

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