In Brief (TL;DR)
Postepay Digital is Poste Italiane’s fully digital, convenient, and secure prepaid card.
You can request and manage it directly from your smartphone.
It offers numerous advantages, including free issuance and management, the ability to make payments online and in physical stores, and the security guaranteed by Poste Italiane.
The devil is in the details. 👇 Keep reading to discover the critical steps and practical tips to avoid mistakes.
Want to step into the future of payments and manage your finances in a simple, fast, and secure way, directly from your smartphone? Postepay Digital is the solution for you! This virtual, free, and reloadable prepaid card allows you to make online purchases in complete security and to send and receive money with the P2P service. And if you need even more flexibility, you can request an IBAN code to set up direct debits for utilities, receive wire transfers, and have your salary deposited.
Postepay Digital is the ideal card for anyone looking for a practical and modern solution to manage their money. In this comprehensive guide, you’ll find all the information you need to request, activate, and make the most of your Postepay Digital, in both its virtual version and the one with an IBAN. You’ll discover how to reload it, how to make online payments, and how to take advantage of all the features offered by the Postepay App.

Requesting and Activating Your Postepay Digital
Requesting your Postepay Digital is easy and fast. You can do it directly online, through the Poste Italiane App, the Postepay App, or the Poste Italiane website. Follow these simple steps:
- Log in to the Postepay App, the Poste Italiane App, or the Poste Italiane website.
- Select the section dedicated to Postepay Digital.
- Fill out the form with your personal data and a valid ID.
- Confirm the request and wait for the SMS with activation instructions.
Once you receive the confirmation, activate your Postepay Digital by following the instructions in the SMS. Your card will be ready to use immediately!
Customizing Your Postepay Digital
After activating your Postepay Digital, you can choose to customize it by adding an IBAN code. This option gives you more flexibility and allows you to:
- Receive and send wire transfers quickly and easily.
- Set up direct debits for utilities and simplify bill management.
- Have your salary or pension deposited directly onto your Postepay Digital.
Costs of the Postepay Digital with IBAN:
- Issuance fee: 5.00 euros
- Annual fee: 15.00 euros
If you want the physical card with an IBAN, you can request it during the customization process. You will receive an eco-friendly card at the address provided during the request. There are no additional costs for requesting the physical card.
Reloading Your Postepay Digital
Reloading your Postepay Digital is simple, and you can do it in several ways:
- Online, via the Postepay App, the Poste Italiane App, or the Poste Italiane website.
- At Post Offices.
- At Postamat ATMs.
- At Sisal and Lottomatica retail locations.
- Via bank transfer (only for the version with an IBAN).
Using Your Postepay Digital
With Postepay Digital, you can:
- Make online payments on websites and apps in complete security.
- Send and receive money in real time with the P2P service.
- Make contactless payments in stores (only with the physical card).
- Withdraw cash at Postamat ATMs (only with the physical card).
- Check your balance and transaction history via the Postepay App, the Poste Italiane App, the Poste Italiane website, or at Postamat ATMs.
Managing Your Postepay Digital with the Postepay App
The Postepay App is an essential tool for managing your Postepay Digital in a simple and intuitive way. With the app, you can:
- View your balance and transaction history.
- Reload your card.
- Send and receive money.
- Make payments via QR Code.
- Customize your card’s settings, such as spending limits and the geographic area of use.
- Block the card in case of loss or theft.
Security and Innovation
Poste Italiane is constantly committed to ensuring the security of its payment services. Postepay Digital uses advanced technologies like tokenization, which protects your data during online purchases.
Conclusion

Postepay Digital is the ideal solution for anyone looking for a free, easy-to-manage, and secure prepaid card for online purchases. It offers a completely digital payment experience, in line with the needs of an increasingly connected audience.
With the option to request an IBAN, Postepay Digital offers the flexibility of a checking account, without the management fees of a traditional account. You can set up direct debits for utilities, receive wire transfers, and have your salary deposited, all with the convenience of a prepaid card.
Thanks to its integration with the Postepay App, managing your Postepay Digital is even simpler and more intuitive. You can monitor your spending in real time, reload the card, send and receive money, and customize security settings, all directly from your smartphone.
Poste Italiane, with its commitment to innovation and security, offers an accessible and versatile tool with Postepay Digital to simplify daily life and manage your finances efficiently. Security is guaranteed by advanced technologies like tokenization, which protects your data during online purchases.
Choose the Postepay Digital that’s right for you: the virtual version for simple and free management of your online spending, or the version with an IBAN for greater flexibility and the ability to manage all your banking operations with a single card.
Frequently Asked Questions

Yes, Postepay Digital can be used abroad to make online payments and in physical stores that accept the Visa or Mastercard networks.
If you lose your smartphone, you can block your Postepay Digital by contacting Poste Italiane customer service.
Yes, but only with the physical card associated with the IBAN version.
You can check your Postepay Digital balance at any time through the Postepay app.
You can update your personal information at a Post Office, in the “Personal Data” section of your profile on poste.it, or through the Bancoposta App, Postepay App, or Poste Italiane App, in the “Profile” section.
To perform online transactions from the postepay.it website, log in to your personal area, enter the required information, confirm the transaction, enter the one-time OTP code you will receive via SMS to your associated phone number, and enter your password for the poste.it website.
You can change the phone number associated with your Postepay Digital by going to a Post Office with a valid ID, at a Postamat ATM (in the “Services and Options” > “Internet Security” menu), or online on the postepay.it website, in the “Settings > Web Security” section.
To request the physical version of your Postepay Digital, you must first request the option with an IBAN. Afterward, you can request the physical card through the Postepay App, in the “My Cards” section.
You can reload it online, at Post Offices, Postamat ATMs, Sisal and Lottomatica retail locations, or via bank transfer (only for the version with an IBAN).
The virtual version is completely free. The version with an IBAN has an issuance fee of 5 euros and an annual fee of 15 euros.
You can request it online through the Postepay App, the Poste Italiane App, or the Poste Italiane website.

Did you find this article helpful? Is there another topic you'd like to see me cover?
Write it in the comments below! I take inspiration directly from your suggestions.