Why Isn’t American Express Accepted Everywhere?

American Express not accepted? Find out why and what the alternatives are. Fees, benefits, and acceptance compared.

Published on Jan 08, 2026
Updated on Jan 08, 2026
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In Brief (TL;DR)

High fees charged to merchants are the main reason why American Express is not accepted everywhere.

Despite this, the card offers numerous benefits to its holders, such as loyalty programs, travel insurance, and exclusive services.

For those looking for a prestigious credit card rich in benefits, American Express is an excellent choice.

The devil is in the details. 👇 Keep reading to discover the critical steps and practical tips to avoid mistakes.

Many wonder why some merchants do not accept American Express as a payment method. The answer is simple: the fees. In this article, we will explore the reasons behind an unaccepted American Express card and analyze the implications for cardholders.

American Express card accepted in a store
The American Express card is often accepted in luxury stores and businesses catering to high-spending clientele.

American Express Fees: A Comparison with Other Networks

The fees charged by American Express to merchants are generally higher than those of other payment networks like Visa and Mastercard. This cost difference is the main reason why some merchants choose not to accept American Express.

But why does American Express charge higher fees? There are several reasons:

  • Exclusive services: American Express offers its cardholders a wide range of exclusive services, such as loyalty programs, travel insurance, airport lounge access, and dedicated customer support. These services have a cost that is reflected in the fees charged to merchants.
  • High-spending customers: Holders of American Express cards tend to have a higher income and spend more than cardholders of other networks. This makes American Express more attractive to merchants catering to high-end clientele, but it can be a deterrent for smaller businesses.
  • Lower fraud risks: American Express has a very effective security system that reduces fraud risks for merchants. This translates into lower losses for merchants, but also higher fees.
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Where Is American Express Accepted?

Why Isn't American Express Accepted Everywhere? - Summary Infographic
Summary infographic of the article "Why Isn’t American Express Accepted Everywhere?"

Despite higher fees, American Express is accepted at millions of merchant locations worldwide, especially in sectors such as:

  • Travel and tourism: hotels, airlines, travel agencies, luxury restaurants
  • Entertainment: theaters, cinemas, museums, exclusive events
  • Shopping: high-end clothing stores, boutiques, department stores

In general, American Express is more commonly accepted in major cities and places frequented by international tourists.

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American Express and the World of Luxury

American Express credit card near a POS terminal
High fees explain why many merchants refuse payments with American Express.

American Express has always been associated with the world of luxury and exclusivity. The card offers its holders a series of premium benefits, such as:

  • Loyalty programs: American Express cardholders can earn reward points (Membership Rewards Program) that can be used to obtain travel, hotel stays, products, and other benefits.
  • Airport lounge access: many American Express cards offer free access to airport lounges worldwide, where cardholders can relax and enjoy exclusive services.
  • Concierge services: American Express cardholders can take advantage of a dedicated concierge service that can help them book travel, restaurants, event tickets, and much more.
  • Exclusive events: American Express regularly organizes exclusive events for its cardholders, such as concerts, exhibitions, and meetings with celebrities.
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Alternatives to American Express

For those who cannot or do not want to use American Express, there are several valid alternatives, such as Visa and Mastercard. These cards offer a wide range of benefits and services and are accepted at a larger number of merchants compared to American Express.

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The Benefits of Using American Express

Despite higher fees for merchants, American Express offers numerous benefits to its cardholders, including:

  • Loyalty programs: American Express cardholders can earn reward points that can be used to obtain travel, hotel stays, products, and other benefits.
  • Travel insurance: many American Express cards offer comprehensive travel insurance covering inconveniences such as flight delays, lost luggage, and medical expenses.
  • Purchase protection: American Express offers protection on purchases made with the card, covering accidental damage, theft, and loss.
  • Dedicated customer service: American Express cardholders can count on dedicated customer service, available 24 hours a day, 7 days a week.
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How to Get the Most Out of Your American Express Card

To get the most out of your American Express card, it is important to:

  • Choose the right card: American Express offers a wide range of cards, each with specific features and benefits. It is important to choose the card best suited to your needs and lifestyle.
  • Use the card regularly: the more you use your American Express card, the more reward points you earn.
  • Take advantage of exclusive services: American Express offers a wide range of exclusive services, such as airport lounge access, concierge services, and dedicated events.
  • Pay the balance on time: to avoid interest and fees, it is important to pay your American Express card balance on time.
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American Express: A Success Story

American Express was founded in 1850 as a freight transport company. Over the years, the company has evolved to become one of the leading credit card issuers in the world.

The history of American Express is studded with successes and innovations. The company was the first to introduce traveler’s checks, plastic credit cards, and loyalty programs.

Today, American Express is a global company with millions of cardholders worldwide. The card is synonymous with prestige, exclusivity, and high-quality service.

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The Future of American Express

The payments sector is experiencing a phase of great transformation, with the advent of new technologies such as mobile payment and contactless payments. American Express is investing in innovation to keep up with the times and offer its cardholders increasingly secure and convenient payment solutions.

The company is also focusing on the development of new digital services, such as the mobile app and online platform, to offer its cardholders an increasingly complete and personalized payment experience.

Opinions and Reviews on American Express

Opinions of American Express cardholders are generally positive. Users appreciate the exclusive benefits offered by the card, such as loyalty programs, travel insurance, and airport lounge access.

Some users complain about the high fees charged to merchants, which can limit card acceptance at some businesses.

Overall, American Express is a prestigious credit card that offers numerous benefits to its holders. The choice to use this card depends on individual needs and preferences.

Conclusions

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American Express is a credit card that has made history. Despite its high fees, it offers cardholders a world of exclusive benefits and services. If you are looking for a card that allows you to travel in style, access exclusive events, and earn reward points, American Express could be the ideal solution for you.

Discover the best offers for credit, debit, and prepaid cards on TuttoSemplice.com and choose the one best suited to your needs.

Frequently Asked Questions

disegno di un ragazzo seduto con nuvolette di testo con dentro la parola FAQ
Why do some stores not accept American Express?

Stores pay higher fees for transactions with American Express compared to other networks like Visa or Mastercard.

What are the benefits of having an American Express card?

Benefits include loyalty programs, travel insurance, airport lounge access, and exclusive services.

Where can I use my American Express card?

You can use it at millions of merchants worldwide, especially in hotels, restaurants, airlines, and luxury shops.

How much does an American Express card cost?

The cost varies depending on the type of card. There are American Express cards with different annual fees and benefits.

How can I get an American Express card?

You can apply for an American Express card online, by phone, or at a bank branch.

Francesco Zinghinì

Electronic Engineer expert in Fintech systems. Founder of MutuiperlaCasa.com and developer of CRM systems for credit management. On TuttoSemplice, he applies his technical experience to analyze financial markets, mortgages, and insurance, helping users find optimal solutions with mathematical transparency.

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