In Brief (TL;DR)
Discover how to verify if your card is enabled for contactless payments and how to activate it to start paying simply and quickly immediately.
Discover how to check if your card is already enabled for this technology and what steps to follow to activate it or request a new one.
Discover how to check if your card is already enabled and what to do to request a new one from your bank.
The devil is in the details. 👇 Keep reading to discover the critical steps and practical tips to avoid mistakes.
In an increasingly dynamic world, digital payments have become a standard combining innovation and practicality. Italy, while tied to its traditions, has enthusiastically embraced this revolution, discovering the convenience of paying with a simple gesture. Contactless, which means “without contact”, allows for rapid and secure transactions simply by bringing the card or smartphone close to the POS reader. This technology, based on systems like NFC and RFID, not only speeds up operations at the checkout but also strengthens security, reducing the need to handle cash and enter a PIN for small expenses.
Activating a card for contactless payments is a simple process accessible to everyone, designed to meet the needs of a fast-moving society. Whether you are a student, a professional, or a retiree, this guide will accompany you step by step, showing you how to verify if your card is already ready for use and how to enable it, be it a physical card or a virtual one on your smartphone. Together, we will discover how this small innovation can simplify everyday life, from coffee at the bar to grocery shopping at the supermarket, in complete safety.

How to tell if your card is already contactless
Before starting any activation procedure, it is fundamental to verify if your debit, credit, or prepaid card is already set up for contactless payments. The most immediate way is to look for its distinctive symbol: four increasing radio waves, similar to the Wi-Fi icon. This universal logo, usually printed on the front or back of the card, certifies its ability to communicate with enabled POS terminals via NFC (Near Field Communication) technology. If this symbol is present, your card is natively contactless.
Another method consists of checking the settings via your credit institution’s mobile banking app. By accessing the section dedicated to card management, you will be able to view all active features, including the one for “contactless” payments. Many banks, such as Intesa Sanpaolo or UniCredit, offer intuitive control panels where it is possible not only to verify the service status but also to activate or deactivate it with a simple tap. If you do not find these options, it might be necessary to request a new card.
First activation: a necessary step

Even if a card is born with contactless technology, often this feature is not active immediately for security reasons. To enable it, it is almost always necessary to perform a first “traditional” transaction. This means that, upon first use, you will have to physically insert the card into a POS terminal or an automated teller machine (ATM) and type your PIN code. This operation serves to confirm that the legitimate owner has received and is using the card, thus unlocking all its advanced features, including rapid payments.
This security mechanism is common practice for most banking institutions. For example, for both cards issued by traditional banks like UniCredit and Banco BPM, and those from digital operators like N26, the first use with Chip and PIN is an indispensable requirement. Once this step is completed, the card will be ready to be used in contactless mode for all subsequent purchases, generally without the need for a PIN for amounts below a certain threshold, which in Italy and much of Europe is set at 50 euros.
Activating contactless via app and home banking

Today, managing one’s finances happens increasingly via smartphone. Mobile banking applications have become the main control center for our cards, offering a quick and secure way to customize their features. To activate contactless payments, the path is almost always similar: access the app, select the card of interest, and look for the “Settings” or “Card Management” section. Here you will find a switch to enable or disable contactless payments.
For example, Poste Italiane customers can activate contactless on their Postepay Evolution directly from the Postepay app, just as account holders at Intesa Sanpaolo or UniCredit can do so from their respective digital platforms. The procedure is instant and reversible, offering total control. In addition to activation, these sections often allow you to customize other aspects, such as spending limits or geographic areas of use, ensuring a tailored and secure experience.
Paying with your smartphone: the card becomes virtual
The evolution of contactless doesn’t stop at the physical card. Thanks to services like Google Wallet and Apple Pay, it is possible to transform your smartphone or smartwatch into a true digital wallet. To do this, you need to add your credit, debit, or prepaid card inside these applications. The process is simple: open the wallet, select the option to add a new card, and enter the required data, often by simply photographing the card itself.
Once configuration and verification by the bank are complete, you can pay in stores by bringing your device close to the POS, exactly as you would with the physical card. This method offers an additional level of security, as every transaction must be authorized via facial recognition, fingerprint, or device unlock code. Many banks, including Intesa Sanpaolo, UniCredit, and N26, fully support integration with major digital wallets, making contactless payments even more accessible and secure.
What to do if your card is not contactless
If after proper checks you discover that your card is obsolete and does not have contactless technology, the only solution is to request a new one. Most banks today issue only cards enabled for contactless payments by default, considering it a market standard. Contact your credit institution’s customer service or go directly to a branch to start the replacement procedure. Generally, the operation is free, especially if your card is close to expiration.
Online banks and fintech operators like Revolut, Hype, or N26 also provide contactless cards as a standard option when opening a new account. If you are already a customer, you can request a replacement card via the app, often with minimal shipping costs. Remember that the new card will arrive with a new number, a new expiration date, and a new CVV code. It will therefore be necessary to update this data on all online services where you had previously registered the old card, such as subscriptions or e-commerce platforms.
Security and spending limits: what to know
Security is a top priority in digital payments. Contactless transactions are protected by several levels of security. NFC technology works only at a very close range (a few centimeters), making the interception of data by malicious actors almost impossible. Furthermore, for every purchase, a unique encrypted code (token) is generated, which cannot be reused for other transactions, thus protecting the card’s real data.
In Europe, to further increase security, a limit has been introduced for contactless payments that do not require PIN entry, currently set at 50 euros per single transaction. Exceeding this threshold, the system will always require the code to be typed. There is also a cumulative limit, usually 150 euros, upon reaching which it is necessary to enter the PIN even for smaller expenses, as an additional verification measure. These limits, combined with the possibility of receiving real-time notifications for every payment, make contactless not only convenient but also extremely secure, as explained in detail in the comparison between contactless and Chip & PIN.
- Look for the radio wave symbol on the card
Check the front or back of your card: if you see the symbol with four radio waves similar to Wi-Fi, NFC technology is present and ready for use.
- Check settings in the banking app
Access your bank’s app, go to the card management section, and check that the option for contactless payments is active and not disabled.
- Make the first payment with Chip and PIN
To unlock the contactless function for the first time, physically insert the card into a POS or ATM and perform a transaction by typing the PIN code.
- Configure Wallet on smartphone
To pay with your phone, add your card to Google Wallet or Apple Pay by scanning it and following the verification procedure required by your bank.
- Request a new card if necessary
If your card does not have the NFC symbol or is obsolete, contact your bank or use the app to request a replacement enabled for digital payments.
Conclusions

Activating a card for contactless payments is today a simple, fast, and secure operation that reflects the unstoppable transition towards a digital society. Whether it is checking the symbol on the physical card, activating via a banking app, or configuring a wallet on a smartphone, the procedures are designed to be intuitive and accessible to everyone. Adopting this technology represents not only a choice of convenience but also a step forward in terms of security, thanks to cryptographic protocols and spending limits that protect the user from fraud and unauthorized use.
In a context like Italy, where tradition marries innovation, contactless payment fits in as a perfect bridge between the old and the new. It allows maintaining one’s purchasing habits while making them more agile and suited to the rhythms of modern life. Embracing this payment method means simplifying daily life, from coffee on the fly to travel on public transport, with the certainty of using a reliable and protected tool, fully integrated into the European financial ecosystem.
Frequently Asked Questions

How do you activate contactless on a new card?
To activate the contactless function of a new card, it is almost always necessary to perform a first transaction by inserting the card physically into a terminal (POS or ATM) and typing the PIN. This security step confirms that you are the legitimate holder and unlocks “contactless” payments for future uses.
How do I know if my ATM card is contactless?
To know if your ATM card or debit card is contactless, look for the symbol of the four increasing radio waves on the front or back of the card. This universal logo indicates that the card is equipped with NFC technology and can be used for contactless payments.
How do you activate contactless mode on the phone?
To activate contactless on your phone, you must first ensure that your device has an NFC chip. Next, download a payment app like Google Wallet or Apple Pay, add your credit or debit card details, and follow your bank’s verification procedure. Once configured, you can pay by bringing your smartphone close to enabled POS terminals.
What to do if contactless payment doesn’t work?
If contactless payment doesn’t work, there could be several causes. Verify that the POS is enabled (it must have the contactless symbol), that you haven’t exceeded the cumulative spending limit for which the PIN is required (usually €150), or that the function is active in your banking app settings. If the problem persists, the card might be demagnetized or damaged; in that case, contact your bank.
Frequently Asked Questions
To verify if your card is enabled for contactless payments, check for the presence of a specific symbol on the front or back. This symbol consists of four increasing radio waves, similar to the Wi-Fi icon arranged horizontally. If you see this logo, it means your card is equipped with NFC (Near Field Communication) technology and you can use it for contactless payments.
Generally, the contactless function is already active when you receive the card. However, for security reasons, most banks require you to perform the first transaction in the traditional way, i.e., by inserting the card into the POS reader and typing the PIN. This first use serves to confirm that you are the legitimate owner and enables contactless mode for all future purchases.
Yes, contactless payments are safe. They use the same encryption as Chip and PIN transactions. In Italy and much of Europe, there is a limit for payments without a PIN, usually set at 50 euros. For amounts exceeding this threshold, you will always be asked to enter the PIN. Furthermore, for greater protection, after a certain number of consecutive contactless operations, the system might request the PIN even for small sums.
If your card is an older model and does not feature the contactless symbol, you will not be able to use it for this type of payment. The solution is simple: contact your bank or the financial institution that issued the card. You can do this via the home banking app, by calling customer service, or by going directly to a branch to request the issuance of a new card equipped with NFC technology.
Absolutely yes. Even if your physical card is not contactless, you can register it on payment apps like Google Pay, Apple Pay, or Samsung Pay. These applications allow you to pay using your smartphone’s NFC chip. Once the card is associated with your digital wallet, you will be able to make contactless payments by bringing the phone close to the POS, just as you would with an enabled card.

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