In Brief (TL;DR)
This complete guide illustrates step-by-step how foreign citizens can open a current account with Poste Italiane, analyzing the BancoPosta offering, access requirements, and management via the app.
In this guide, we will look at the available BancoPosta accounts, the documents required for opening one, and how to manage everything conveniently from the app.
Discover the necessary steps, from the essential documents to the digital management of your new BancoPosta account.
The devil is in the details. 👇 Keep reading to discover the critical steps and practical tips to avoid mistakes.
Opening a bank account in a new country is a crucial step for anyone moving to Italy, whether for work, study, or to start a new life. Among the various options available, Poste Italiane, with its BancoPosta offering, stands out as a solution that combines a widespread local presence with digital innovation. This complete guide is designed for foreign citizens who want to navigate the Italian banking landscape, explaining how to open an account with Poste Italiane, an institution deeply rooted in the country’s culture and, at the same time, projected toward the future of financial services.
Italy, the heart of the Mediterranean, is a nation that attracts people from all over the world, each with different needs. Poste Italiane has successfully interpreted this change, evolving from a simple postal service to a true hub of services for citizens and families. For a foreigner, relying on Poste Italiane means choosing a recognizable entity present in every corner of the country, from large urban centers to small villages, ensuring an essential physical point of reference for those taking their first steps in a new environment. This guide will explore the advantages, requirements, and procedures for accessing BancoPosta services.

Why Choose Poste Italiane in Italy
Choosing Poste Italiane for your banking needs in Italy offers a unique combination of tradition and innovation. Its strength lies in its vast network of post offices, which exceeds 12,000 locations nationwide. This widespread presence guarantees physical access to services almost everywhere, an invaluable advantage in a country characterized by a strong connection to the local community. For a foreign citizen, being able to rely on a counter clerk to resolve doubts or complete complex transactions is a great source of security, especially during the initial settling-in period.
Poste Italiane is not just about physical branches. In recent years, it has invested heavily in digitalization, becoming a pioneer in Italy’s electronic money market and offering cutting-edge banking services.
Poste Italiane’s digital offering is robust and comprehensive. Through the BancoPosta App and the Poste Italiane App, you can manage your account, make transfers, pay bills, top up cards, and much more, all from your smartphone. This duality between physical branches and digital management perfectly meets the needs of a diverse audience: from the person who prefers human contact to the more tech-savvy user. Furthermore, Poste Italiane has developed specific initiatives for its multi-ethnic clientele, with the opening of multilingual counters in several cities, demonstrating a growing focus on integration.
Required Documents: What You Need to Get Started

To open a BancoPosta account, the required documentation varies depending on the applicant’s status, i.e., whether they are a resident or non-resident of Italy. In general, for foreign citizens legally residing in Italy, the essential documents are a valid ID (such as a passport or identity card) and the Italian tax code (codice fiscale). The latter is an alphanumeric code indispensable for almost every bureaucratic and financial transaction in Italy and can be requested from the Italian Revenue Agency (Agenzia delle Entrate).
For non-resident foreign citizens, the procedure may have some differences. Although European regulations guarantee the right to a “basic account” for anyone legally residing in the EU, individual banks may have specific policies. Generally, in addition to an ID and tax code, proof of a foreign residential address and, sometimes, a reason for opening the account may be required. It is important to note that for some procedures, especially online, an ID document issued in Italy may be required. For asylum seekers, the temporary residence permit is recognized as a valid document to open a Basic Account.
Types of BancoPosta Accounts for Foreigners
Poste Italiane offers various solutions to meet the diverse needs of its customers, including foreign citizens. The main offering is structured into several BancoPosta Account options, designed for different usage profiles. The most common options are Start, Medium, and Plus, which differ in their monthly fees and the number of included transactions, such as transfers, withdrawals, and payments. For younger people, there is the Start Giovani option, with favorable conditions. The choice depends on the intensity of account usage and the services you need.
The Basic Account: An Essential Solution
The Conto di Base BancoPosta (Basic Account) deserves special mention. It is a product with limited functionality, designed for those with essential financial needs, such as receiving a salary, making payments, and withdrawals. This account is particularly important because, according to regulations, it must be guaranteed to all consumers legally residing in the European Union, including residence permit holders and asylum seekers. The annual fee is €30, but it is free for those with an ISEE (Equivalent Economic Situation Indicator) below €11,600 or for pensioners with an income up to €18,000 gross per year. It includes a debit card and a set number of transactions. For those who have just begun their journey in Italy, it represents a fundamental gateway to financial services.
The Opening Process: Online and at the Post Office
Poste Italiane offers two main channels for opening a current account: the online procedure and the traditional one at a post office. Opening an account online is quick and convenient, ideal for those familiar with digital tools. To start the process on the Poste Italiane website or via the app, you usually need to be of legal age, have tax residency in Italy, and possess an Italian ID document. A very fast option is identification via SPID (Public Digital Identity System), which significantly simplifies the process. Alternatively, identification can be done via webcam.
For many foreign citizens, especially if they are non-residents or have just arrived, the easiest way is still to go in person to a post office. Here, you can receive direct assistance from a consultant, clarify any doubts, and submit the necessary documents, such as an international passport and residence permit. It is advisable to book an appointment through the website, the Poste Italiane app, or by calling the toll-free number to avoid long waits. This method is often the only viable option for non-residents or for those who need the basic account, ensuring personalized support.
Managing Your Account: Between Tradition and Digital Innovation
Once the account is open, daily management benefits from Poste Italiane’s dual nature. On one hand, tradition is represented by the ability to perform complex transactions or ask for advice directly at one of the many post offices. On the other hand, innovation is expressed through a complete digital ecosystem. The Internet Banking service and the BancoPosta and Poste Italiane Apps allow for total control of your money. You can make an instant transfer, pay bills using your smartphone’s camera, manage your cards, and monitor your expenses in real time.
The Postepay debit card, associated with the account, is enabled for contactless payments and can be linked to digital wallets like Google Pay and Apple Pay to pay conveniently with your phone. Another useful tool is the Poste Italiane BIC/SWIFT code, which is essential for receiving transfers from abroad. This synergy between physical and digital makes account management flexible and suitable for every type of user, from the most traditional to the most tech-savvy, a crucial aspect for anyone adapting to a new cultural and financial context.
Conclusion

Opening an account with Poste Italiane proves to be a strategic choice for a foreign citizen settling in Italy. The institution offers an effective balance between the reassuring physical presence of its post offices, spread widely across the country, and a modern, functional digital platform. This combination of tradition and innovation makes it a reliable and accessible financial partner. The availability of options like the Basic Account ensures financial inclusion even for those with simpler needs or in special situations, such as asylum seekers, in line with European directives.
The opening process, although it requires careful preparation of documents, is made easier by the option of receiving direct assistance at a branch. Navigating Italian bureaucracy with the support of an institution so deeply rooted in the social fabric can significantly simplify integration. Ultimately, choosing BancoPosta means relying on a solid system that understands the needs of an evolving society and offers concrete tools to manage one’s financial life simply and securely, representing a valid starting point for building one’s future in Italy.
Frequently Asked Questions

To open a BancoPosta account, a foreign citizen must present a valid ID, such as a passport, and their tax code (codice fiscale). For non-EU citizens, a residence permit or the receipt of the application is also required. In some cases, such as for asylum seekers opening a ‘Basic Account,’ the residence permit alone is sufficient.
Yes, it is possible. European regulations guarantee anyone legally staying in an EU country the right to open a ‘Basic Account,’ even without residency. Poste Italiane, like other financial institutions, allows non-residents to open accounts, although there may be specific conditions and costs.
Opening a BancoPosta account itself has no cost. The management fees depend on the type of account. The ‘Basic Account’ has an annual fee of €30, which can be waived for those with an ISEE below €11,600. Other accounts, like Start or Medium, have monthly fees starting from €2, with the possibility of reduction or waiver based on usage and other conditions.
Yes, some BancoPosta Account options, such as Start Giovani and Start, can be applied for online through the Poste Italiane website or app, provided you have a SPID digital identity or complete the video identification process. However, for other account types or for those who do not meet the requirements for digital identification, it is necessary to go to a post office.
The Postepay Evolution is a prepaid card with an IBAN code. This allows it to perform many functions typical of a current account, such as receiving a salary, sending and receiving bank transfers, and setting up direct debits for utilities. However, it is not a full-fledged current account, as it does not offer services like a checkbook or the possibility of an overdraft. For asylum seekers, obtaining this card may require additional documents compared to the Basic Account.

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